#Some bug with displaying emotes in my profile

1 messages · Page 1 of 1 (latest)

merry nova
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Hello, I have an isssue with my profile or with 7tv site I dont know.
Couple week ago I uploaded emote (for example it named "bros"). And then I added it to the streamer emote set (for one streamer).
Today I uploaded another emote with the same name ("bros") and now I cant see both of emotes in my profile on the site. Besides I cant see it (first "bros" emote) in a streamer twitch chat where I've added it.
How can I fix it?

merry nova
native matrix
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you can try uploading the emote again and adding it to the streamers set

merry nova
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After that I tried upload another emote (different picture with different name) - emote loaded onto the site as usual.

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Now I try to upload gif one more time (that I uploaded yesterday) - the same problem, it's just loading 4-5 min.

manic dome
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Failed processing
7 minutes ago

merry nova
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Why could it be?

manic dome
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Any chance, you could upload another emote?

glossy hound
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Convert it to avif/webp and upload

merry nova
manic dome
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What Xslash says, it's probably due to formating.

You're not upload restricted, so technically it should work.

manic dome
merry nova
manic dome
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Already approved. Okay

merry nova
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But how can disapear my old "brothers" emote... I didnt delete it manualy...

manic dome
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Deleted by g0odcat
20 hours ago

merry nova