#My 7TV doesn't work anymore

1 messages · Page 1 of 1 (latest)

olive dove
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Hey, I have a question. My 7TV doesn't work anymore. I can't see any emots anymore. The colors from my name don't work anymore from 7tv. I've already removed the add-on and added it again, but unfortunately it didn't help. I use Google Chrome

pulsar nexus
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Could you do a fresh restart by typing chrome://restart and see if anything loads

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Also provide me what region you are located in

olive dove
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chrome://restart unfortunately didn't help I am from euw germany

strong cypress
olive dove
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i use stable

pseudo olive
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shouldn't matter since both run the same version rn

olive dove
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no, I can't

pseudo olive
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Hmm well then that's why you can't see any paints or emotes, can you try to change your dns to 1.1.1.1 for example

olive dove
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How do I do that?

pulsar nexus
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  1. Press Win + R, type ncpa.cpl, hit Enter.
    2. Right-click your active internet connection → Properties.
    3. Double-click Internet Protocol Version 4 (TCP/IPv4).
    4. Select Use the following DNS server addresses.
    • Preferred: 1.1.1.1
    • Alternate: 1.0.0.1
    5. Click OK → Close → restart Wi-Fi or PC. ✅
pseudo olive
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thanks kira LULE

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also congrats on full mod btw

pulsar nexus
olive dove
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am I right here I'm not sure

pseudo olive
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eigenschaften (at least i hope)

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and then look for ipv4 settings

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and properties

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and then you do 1.1.1.1 there

olive dove
pseudo olive
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yeah select this option

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and then type 1.1.1.1 into the first field

olive dove
pseudo olive
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1.1.1.1 is cloudflare dns

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yeah and ok

olive dove
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do i have to restart my pc ?

pseudo olive
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sooo it doesn't work?

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no need

olive dove
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doesn't work I'll start a new one and then get back to you

pseudo olive
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you can try to access 7tv.io from another device that is on the same wifi, mobile phone for example

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if it fails too then best to contact your isp I guess

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they might be blocking these requests

olive dove
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It didn't work and I can't access 7tv.io on my mobile either

pseudo olive
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yeah then seems like isp issue

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you can contact them or use a vpn

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not much we can do about that on our side

olive dove
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and what should I tell them what problem I have ?

pseudo olive
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you can't access 7tv.io for whatever reason I guess

olive dove
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ok anyway thanks for your help and time

pseudo olive
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first time about hearing it happen in germany tho

olive dove
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ok

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And I think restarting my router probably won't change anything, right?

pseudo olive
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you can try but I don't think so