Emotes Broken In Extension/Chat/Website

[idle skiff]

I've done my due diligence of searching and trying past solutions that have been given on this issue, but nothing seems to be resolving it. As the title says, emotes are broken across multiple areas.

• Live in US. Using Firefox
• Flushed DNS and changed IPv4 & IPv6
• Cleared cache & cookies
• indexedDB.deleteDatabase("seventv") command in console
• All extensions disabled besides 7TV & FFZ
• Uninstalled and reinstalled 7TV extension multiple times

Has there been any defined solution for this? I've been dealing with it for weeks because it pops in and out in terms of working or not.

Thank you!

I should also note, I've been using 7tv for a few years in the same browser and setup, but this started happening prob no more than a month ago. Even on the old 7tv website, they break.

[full stump]

did you do this previously? #1204118802984476682 message

check if you have this entry in hosts file and remove it

also what do you get on https://cdn.7tv.app

[idle skiff]

Thanks for responding to me Slash. Apologies, I forgot to mention that was the first step I did. I just went back and removed that line/resaved. Issue is still the same.

That website shows a blank page with nothing on it

[full stump]

wdym by

Flushed DNS and changed IPv4 & IPv6

you tried changing dns to 1.1.1.1 for example?

[full stump]

https://kappa.lol/Iq3f9F it should be this btw, so you can't resolve cdn for some reason

[idle skiff]

Followed your numbers for both

[full stump]

does it work on your phone for example? or any other device

to check whether this could be isp issue or just your device

[idle skiff]

Clicking through the pages on the 7tv website via my phone does seem to work fine. Connected to my WiFi

Well actually that was via the old site. New site isn't working

[full stump]

can you access this for example? http://37.27.171.121/

it's one of cdn direct ip

yeah but seems like your isp might be blocking connection to our cdn for some reason

if it only happens on your wifi

you could try cloudflare warp or a vpn and it most likely will work

but we can't really do anything with it on our side

[idle skiff]

That does appear

I will say they have fully loaded in my extension, but it was after a few minutes of it just staying open to load? Not sure if that's significant of anything

[full stump]

wait what so it does work

can you show result of nslookup cdn.7tv.app in cmd? https://kappa.lol/QS6rDR

[full stump]

I didn't understand anything tbh

[idle skiff]

I'll have to get you those results in a few hours when I'm back on my computer

[idle skiff]

I left the 7TV emote page open for several minutes and when I looked at, the emotes that didn't load initially finally did load and stay loaded after a page refresh

[full stump]

oh

that's weird

[idle skiff]

Almost like half of them load at the start while half just don't

[full stump]

maybe you got assigned ip of a really slow cdn instance

[idle skiff]

Just odd cause that's only been happening the past month. Before they never had that problem

At one point I did try to have everything run through FFZ but even that ran into just the 7tv emotes not loading

[idle skiff]

I see it's using the address from what I put in my ethernet settings

[full stump]

can you try to uncheck IPv6 temporarily? https://kappa.lol/Q1h2JP

maybe the issue is that it tries to resolve ipv6 address

[warped seal]

try with nslookup cdn.7tv.app 1.1.1.1, u can also change 1.1.1.1 to other DNS servers like google 8.8.8.8

[warped seal]

mine works tho, weird

[idle skiff]

This did go through

[warped seal]

have u tried this yet?

[idle skiff]

Unchecked IPv6 and reran the command

[full stump]

and try to access https://cdn.7tv.app

in browser now

[idle skiff]

That is appearing now

[full stump]

yeah and emotes should load fine now

curious if that's something on our side tho or yours

since the issue seems to be with ipv6

[idle skiff]

Solution for now is to leave IPv6 off then I take it?

[full stump]

I guess, or if you somehow could tell windows to prioritize ipv4 over 6

not sure if thats possible

[idle skiff]

If there's anything I can do to help or anything you need me to run, more than happy to provide.

I greatly appreciate the help though!

[warped seal]

https://kb.firedaemon.com/support/solutions/articles/4000160803-prioritising-ipv4-over-ipv6-on-windows-10-and-11
its do-able, but ipv6 to me is still new and problematic, its fine to keep it off

[idle skiff]

So not to reopen this, but everything is back to not working even with the IPv6 unchecked. The cdn.7tv.app website isn't working again

@full stump

Cmd prompt works, but can't access it via browser

[warped seal]

can u try this? https://github.com/ValdikSS/GoodbyeDPI?tab=readme-ov-file#quick-start

if it works, u can use the service_.cmd file to install it as a service so it will autostart whenever you login your pc, dont need to manually open.
you can also play around with different DNS in the config (pic)

also, if u use VPN, u might want to turn GoodByeDPI off, personally I cant connect to the internet with both of them on

[surreal anvil]

I'm also have same problem but with zapret on linux. Any help or troubleshoot steps?

[idle skiff]

Don't use a VPN but after I activated this couldn't access any websites