added as editor with control on profile emote sets or emotes but nothing work

[restive idol]

Hi, my streamer have issues with 7tv so to help they added me as editor but it seems that even i cannot do anything, i get the same error message as them and cannot take any action !
for safety i put it as spoiler, nickname is ||Raelaveire|| !
whatever we try, WE get "OOPS, SOMETHING WENT WRONG :(" even them they cannot add emotes, upload emotes or emote sets, basically they have 0 access to their own 7tv account, neither the editors !

there is no real process since it happen the moment we open their 7tv page
i can add that it shows that they added me as editor, but when trying to add an emote their name is not on the list of servers to add emotes to.

and for expectations, we legit just expected it to work normaly on both sides !

first screen shot is my "editor list" view
second screenshot is what shows when i go on their page

[brazen hatch]

you need to create an emote set and set it as active

[restive idol]

it doesn't work, either them, or i, we cannot, as shown on the screen, OOPS ERROR ! nothing load

[brazen hatch]

try the old version of the site https://old.7tv.app/users/01K2NS5P0JZ35ZRK9NSWWXYT59

[restive idol]

seems old version works, thank you, i did not know it was a thing, any reason for that ? how can we fix it so it works on curent version ?

[brazen hatch]

idk it might be a website bug

i see you created the emote set through the old site, try adding the emotes through the new one