I live in Russia and bought a 1-month subscription on the website, but I don't see it when searching. I do not know what to do. Please help me
#The site doesn't see a nickname when searching for a subscription gift.
umbral halo
you bought it from 7tv.app/store or somewhere else
Also you're trying to gift yourself a sub rn, thats why you cant see yourself
twin peak
<a:uuh:1115316350739546173> you bought it from 7tv.app/store or somewhere else
I bought on gg sell because you can't buy in Russia.
umbral halo
Gg sell isn't affiliated with us in any way
So you either got scammed or idk
Better to ask them
twin peak
No, they have a guarantee (they have over 2000000 reviews). I even asked my friend to check if my nickname was there, and he said no.
In fact, it's the same as asking your friend to buy a subscription through your website.
umbral halo
We can't do anything about it 
Maybe it will come later, idk
You were not gifted anything on our side
Or maybe you gave them wrong nickname
Can you link your 7tv profile?
We don't support buying 7tv subs via 3rd party websites
twin peak
You were not gifted anything on our side
Oh, the translator translates crookedly. I meant that you can say that the seller is my friend (the same thing), if he wanted to give me a subscription, he couldn't because my nickname is not visible.
twin peak
I do not know how, I use 7TV for the first day (I decided to buy a subscription), but I can tell you my nickname. This is f1ax0n
I found it
I think this is it
umbral halo
Yeah thank you
That's an issue on our side
I'll tell a dev about it
Will tell you when it's fixes
twin peak
Thanks you! I'll be glad if you ping me!
umbral halo
@twin peak should be fixed now