#GIF image doesn't start upload/processing

1 messages · Page 1 of 1 (latest)

junior token
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Hello all, I'm attempting to upload a GIF image to 7TV and the process will never actually finish.

I have confirmed my image is within the 1000x1000 size restrictions, as well as the 7MB file size restriction but I'm still not having any luck.

When I attempt to upload the image it appears as if there's supposed to be error text on the screen but no message appears.

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After attempting to upload the image.

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Image size / file size

dim hollow
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maybe try uploading it as a webp

junior token
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I thought the same thing, attempted to upload as a WebP and I get the same issue. There's no way this image has more than 1000 frames in it so I don't think I'm hitting that limit either.

dim hollow
junior token
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Attempting to upload as a WebP got me further than last time. But no activity shown on the activity tab, and refreshing the page loads to nothing.

slender drum
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Can you share image youre trying to upload via https://kappa.lol or someyhing like that?

junior token
slender drum
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Can you link the emote where processing failed?

junior token
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I've tried resizing it to 50% of the image size. Converting to WebP. Using a different browser. Clearing C&C/Updating browser. Confirmed all the file sizes/frame limits are within acceptable levels.

slender drum
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Asked a dev about it

junior token
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I appreciate you. 😄

grand kettle
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The Avif encoder throws an EncodeColorFailed for it

junior token
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Is there anything I can change in my image that may cause that to not happen?