Moderator slides have no effect

[vague herald]

I can pull the moderator slides and it shows the action that should happen but after I let go, nothing happens to the message or user. Can't delete messages, timeout or ban users. I am using OperaGX as the browser.

[weary bear]

same, Zen browser (fork firefox)
test nightly and stable release

[strong cobalt]

Same for Chrome

[fossil sentinel]

moderator icons wont work aswell, using chrome on windows 11

[placid wolf]

👍 reset everything thinking it was my browser buggin

cant pin messages, slider dont work, timeout buttons dont work

Brave

[timid silo]

Drag to moderate It doesn't work and users leave me this way. Use brave

[severe dirge]

Same issue. Worked fine yesterday and today I couldn't delete messages in the channels I moderate for or my own channel. Tried refreshing, relogging, restarting the PC and none of it worked. Only thing that worked was removing the extension, which I didn't want to do. I use mod icons in chat for quick mod actions

[candid kayak]

I'm having this issue as well and it's frustrating as a mod

[chilly ferry]

rip

[wintry lotus]

Can confirm, something is majorly broken right now. I report it to the devs

[solemn lion]

same issue here, all mod controls seem to be broken. using twitches side panel seems to work for timeouts though

[strong cobalt]

that didn't work unfortunately as the error I got was using the default Twitch icons with the 7tv extension installed

[wintry lotus]

ah true, makes sense actually.

What should work but requires a few more clicks unfortuntately is opening the user card by clicking on the username, then switching to the default twtich user card and using the moderator actions on there

[smoky sphinx]

Is there any temporary solution? Or any updates on a fix?

[placid wolf]

ill be waiting for my 6 months of 7tv pro premium+ as compensation!

[bold sand]

i tried this and mod icons also broke

[wintry lotus]

yeah, they don't work either, since they also get replaced by the extesion

[misty lark]

Same here, nothing work - ban, timeout, delete... I though I did something wrong when installing. :<

[royal shell]

I guess just chatterino

I haven’t read the thread but chatterino is really good

[main pike]

howdy. yeah shits still happening lmao

neither the mod icons that are default to twitch, NORE the sliders work whenever I have 7tv installed.

Using Firefox btw

[queen flicker]

guessing something graphql schema related is breaking based on the error message

[pure gull]

bruh this shit broekend for me too

someone plz help

it allows me to do everything but delte pin ban and timeout

never had this issue before

[merry lintel]

⚠️ If you're experiencing this issue, there is no fix you can do. You just need to wait until it's fixed.
For now if you need mod tools - disable 7TV extension.
For usercard you can do that: #1344818595955212288 message fixed

[pure gull]

gotcha thanks

so sad man fuck

[lean oxide]

Twitch no longer exposes APOLLO_CLIENT so that's what caused it to break

[main pike]

well shit

[main pike]

any easy fix for that (coding and update wise)

[candid kayak]

Hopefully it'll get fixed quickly

[torn grove]

i was googling 1 hour to find anything and lit joined the server to find this oh god ok people know about it

[obsidian cave]

really annoying bug

[broken vortex]

Someone already made a PR : https://github.com/SevenTV/Extension/pull/1130

[vapid lotus]

Ok so im not crazy

I been tryna figure out why I cant do mod actions since last night lol

[sharp zodiac]

yeah, i had to disable the extension cuz it was so inhibiting to my duties, same issues on every single browser

unable to pin
mod actions don't work
blank user cards

[silver epoch]

Hey! Just joined the server to ask about this issue hope it gets fixed soon

[upbeat geyser]

All of the above.

[formal ledge]

Are the developers aware of the problem?

[wintry lotus]

Yes, a fix is already in the works

[formal ledge]

nice, thx

[wintry lotus]

@pulsar hound found a temporary workaround that makes at least the user information and mod actions a bit more accessible again. Deactivate "Improve User Card" in the 7TV settings and you can use the user card and the mod icons in there again to moderate chat without having to constantly switch to it.

[modest dock]

great idea for returning to Twitch card

[dull trail]

confirming same issues here with pinning and deleting etc on every platform

[fierce notch]

It is very relieving to know that I'm not just losing my mind. Fingers crossed they get it fixed soon because it is quite tedious

[pearl python]

does anyone know if 7tv nightly fixes this?

[half sky]

I am on nightly, and got these prollems. Gets in the way when trying to mod

[pearl python]

ya im on the default user cards and twitch mod icons so i can actually do things

[hazy parrot]

missing mod slides

[vague herald]

Join the gang 😄
Devs already working on this

[vague anchor]

But with which browser? Chrome or Firefox? I disabled “improve user card” and it’s still the same… what am I supposed to do with that to mood? On Firefox, I can’t download 7tv nightly because it says it’s not compatible, I’m using the normal 7tv app (sorry if the message is poorly written or translated, I’m from Spain 😅🙏🏼) thnks

[merry lintel]

7tv nightly is the same thing as stable currently, this is a workaround for user cards only

[half sky]

chrome, operagx, and firefox for me.
I think a backend twitch update changed something and we have to wait till 7tv can update to compensate.

[vague anchor]

I understand, okay thank you very much. I’ll wait for the issue to be fixed 🙏🏼

[vague anchor]

I’ll wait then, we’ve been like this for a few days now, I hope it gets fixed soon..

[rancid orchid]

Hello! Any news about the problems that 7TV is having for moderation tools

[merry lintel]

It's being worked on

[rancid orchid]

Thanks ! 🙂

[strong cobalt]

looking at the PR is silly to see the changes made lol

[lean oxide]

Ask nymn if Apollo is fixed

[quick viper]

he is

[lean oxide]

thanks for confirming

now we need to fix apollo for 7tv

[bronze salmon]

So all I can guess so far it's been a backend twitch update that's blocking features?

[hazy glade]

what is it

[merry lintel]

code stuff, you can't do anything with that if you don't know how

just wait for a fix

[placid wolf]

I CANT TAKE IT ANYMORE

[broken vortex]

https://github.com/SevenTV/Extension/releases/tag/v3.1.6
Release 3.1.6 is out on GitHub. It should includes a fix for this issue

[pure gull]

wait this means it's fixed?

[pure gull]

for chrome too?

[broken vortex]

Yes, the version on the Chrome Web Store seems to work

[pure gull]

my gosh bless, im head mod for ash alk this'll help so much

[vague anchor]

Do you know if it works for Firefox as well? 🙏

[broken vortex]

Yes but you have to manually update it from the website or github for Firefox

[vague anchor]

I'll try to figure out how, thank you very much!🫡

[broken vortex]

~~Mb you actually have to go to GitHub to update it : https://github.com/SevenTV/Extension/releases/latest

Click the .xpi
~~
Edit:
Easiest way to update it is to go to https://7tv.app/ and click on the Stable Release button. Also you may need to uninstall the previous version before

[vague anchor]

I did it just as you said and it's working now, thank you so much !!

[vague anchor]

I'll note it down just in case 🙏 But I can moderate normally now

[candid haven]

No, the extension is updated automatically. Can take some time due to cached manifest files

Can force with ctrl + shift + r on twitch i believe

[broken vortex]

Oh it is ? It's just that it showed v3.0.9 on the link

[candid haven]

It loads everything running in the contentscripts dynamically when going on the websites

We need to change it to comply with manifest v3 tho sadly

[remote raptor]

Looks to be fixed now, thanks 7tv dev team

[broken vortex]

Oh right

[brave cloud]

[placid wolf]

https://tenor.com/view/ronaldo-gif-23316460

[bronze salmon]

OMFG IT IS FIXED

[weary bear]

FINALLY

https://cdn.discordapp.com/attachments/1265716629572943873/1265729854352003155/emoji.gif

Firefox work too

[pulsar nimbus]

How did u install it on firefox?^^

Cant install it, feels bad xD

[weary bear]

https://github.com/SevenTV/Extension/releases/tag/v3.1.6 u can download xpi file and just start him

or install it from about:addons page

[pulsar nimbus]

But there is only 3.0.9

Downloading the xpi file dosnt work, firefox dosnt allow it xD

[weary bear]

u cant install from 7tv.app?

[pulsar nimbus]

that works, 3.0.9

[weary bear]

And you click on the extension settings, there will be 3.1.6

[pulsar nimbus]

where can i find that?

[weary bear]

On Twitch.TV

On top of the top, where the avatar

[pulsar nimbus]

Im confused about firefox now

xD

Moment

[weary bear]

I also have an extension by the cloud, you have 3.1.6

[pulsar nimbus]

7TV in Twitch says 3.1.6 but on FF Addons its says 3.0.9

[weary bear]

The current version is written below

[pulsar nimbus]

Ah, thanks

But firefox says 3.0.9 xD

[weary bear]

Do not care

[pulsar nimbus]

Okay^^ Thanks for ur help^^

[candid kayak]

It's indeed finally working, thanks a lot for the hard work

[merry lintel]

Extension uses remote code, firefox/chrome version is just last store update

[pulsar nimbus]

Ah okay, i understand. Thanks for the Info^^

[eager yew]

Thank you for fixing!

[sterile sluice]

Спасибо, ребята! 🥲🫡