#lost my 2 years sub and all my name paints when the new website launched, at 6 months now help pls
1 messages · Page 1 of 1 (latest)
do you have a different twitch account or somethging by any chance?
the only way this could happen is if you created a new profile
but you would have to be subbed for 6 months on an alt
you sure you had 2 year sub?
nah same account i have all my emotes still just not paints or sub baxdge
ahh almost two years i would say
as you can see i use to have tthat pink paint i used heaps now its not even an option anymore
and nectorin was my fav but gone also
i only have the one twitch account that ive owned for 5 years and never logged in with discord only twitch
do you have any proof of payment for 2 years?
ahhh i can try
you should have emails
Unsuccessful 
yeah few times, but still had alot of paints that arent there anymore
ahhh 6 yeah, but still confused why the paints from 2023, 2024 are gone, or does that happen when you dont sub for a few months ?
you have paints from months where the payment was successfull
but the months that were successful some arent there ? like the pink one in the screenshot
thats not in there anymore but use to have that and alot of others
you had it from a month which you didn't pay for
with new api it got fixed
and you have paints and badges you only should've had
I'll remove this since not sure if you leaked something 
oh thank you! i wasn't to sure if i did or not hahah, but yeah okay, yeah that checks out then, just wasn't to sure what happened to the paints that the payments successful have gone that's all