hello everyone, can someone tell me why I don't see my sub badge from 7tv on Twitch ? Thanks in advance
#Sub Badge
glacial timber
maiden carbon
can you link your 7tv profile?
also what do you use to chat?
mobile app, twitch.tv website with 7tv extension, or some 3rd party client
glacial timber
believe this one >> https://7tv.app/users/01GKSGD1MG0002WCW925RM4F7C
Opera Browser
glacial timber
try chrome://restart >start nothing happend...
glacial timber
and u use 7tv extension nightly or stable?
hmm...how can I find out?
glacial timber
maiden carbon
can you see 7tv logo in top-right corner on twitch?
uuuh wait, I forgot about eventapi stuff.
can you try to connect via your mobile hotspot or use a vpn
and check if you see your cosmetics?
maiden carbon
can you connect to your mobile hotspot?
it's probably an issue with your eventapi instance being slow
glacial timber
<:feelsd:1005447122084179999>
glacial timber
and now ?? am about to give up
glacial timber
i have no VPN, i use PC
rocky totem
Yeah but did you try it with a hotspot like he said or no
or do you not have a hotspot
glacial timber
no Hotspot
rocky totem
the issue is more than likely that you are connect to an eventapi instance that is slow
you can try restarting your router and see if you can connect to a new one
unless you want to get a free vpn, I believe that this is the only way to get you off the instance you are on
Or just wait it out
glacial timber
ok, i restart my Router...
glacial timber
1 tabs
is the prob being worked on or just wait and see ?
I don't care about one day, the main thing is that it runs later
maiden carbon
it'll fix itself when the instance will change for you
can you send us a screenshot from https://events.7tv.io/v3 ?
glacial timber
rocky totem
api 2 
glacial timber
maiden carbon
yeah you don't have to send it anymore
only wanted to know what instance you're connected to
cinder marsh
event-api-2 seems to work fine
maiden carbon
glacial timber
hmm...
rocky totem
can you try on a different browser
opera is not officially supported and always has issues
cinder marsh
Can you write a few messages here? https://www.twitch.tv/excellify
glacial timber
Excellify ist offline.
rocky totem
you can still send messages
cinder marsh
Click on chat and then send something
glacial timber
I don't see a chat, how should I write ?
cinder marsh
Click on "Chat" first
glacial timber
sorry, my Bad
cinder marsh
Ok, so it does not send precenses when you write
Can you try disabling bttv and ffz?
cinder marsh
Reload the page and try sending a message again
rocky totem
chrome://restart if it doesn't work on first reload
glacial timber
ok
maiden carbon
I don't see his cosmetics too, weird 
cinder marsh
Only shows up if they send a presence
Oh
Your twitch is not linked to you 7tv account
rocky totem
cinder marsh
Click on connect here https://7tv.app/settings
glacial timber
?? 🤔
rocky totem
Yeah your twitch account got split away from your 7tv account
Can you log out and sign into 7tv using your twitch
glacial timber
Oh it has to be merged
rocky totem
There is a work around if you don't want to wait for the merge
cinder marsh
Is it possible to unlink the last connection?
rocky totem
Create a new discord account (alt) sign into 7tv with your twitch login and add the new discord account (alt) to the connections and then you can unlink your twitch account and add it back to your 7tv account with the cosmetics
cinder marsh
Nah, i can merge
rocky totem
Oh you can merge pog
glacial timber
ok many thanks to all of you! I'll wait and see what happens 🙂 I'll get back to you later Thx all !
cinder marsh
Try now @glacial timber