#Personal pictures and emotes don't load

1 messages · Page 1 of 1 (latest)

subtle gate
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Hello, good evening, yesterday my 7TV subscription was cancelled, then I changed the payment method and subscribed again, after that I didn't get the personal emotes or pictures again despite everything.

I've already tried uninstalling and reinstalling the extension or using the stable one, logging out and back in as well.

Could it be that some extension has something to do with it?

extensions:

7TV Nightly
BetterTTV (disabled)
DeepL: translator
Substital: Add subtitles to videos
uBlock Origin

earnest monolith
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Have got tried chrome://restart

subtle gate
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I just tried it, I don't see any changes...

earnest monolith
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Is it only the personal emotes not appearing?

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Or is it all emotes

subtle gate
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No, the paintings don't come out either, neither mine nor can I see other people with them, I think.

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Emotes generally bother me, but personal ones don't

earnest monolith
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Seems to be a bug going on atm

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Just to confirm

subtle gate
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It shows no errors, both seem to be working correctly

subtle gate
tall yoke
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Does everything other than your own subscription benefits work?

subtle gate
tall yoke
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https://events.7tv.io/v3?q=[{%22type%22:%22entitlement.*%22,%22condition%22:{%22ctx%22:%22channel%22,%22platform%22:%22TWITCH%22,%22id%22:%2264282485%22}}]

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Can you open that, and then send a message in my chat and send a picture whats shown on the site?

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@subtle gate

subtle gate
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ok

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Where do I send the image? in the twitch chat or here?

tall yoke
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Here is fine

subtle gate
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Gyazo link or should I upload it?

tall yoke
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Saw the one you linked in the chat, so its fine

subtle gate
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Oh well, so you've seen it.

tall yoke
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Did anything show up there after you send a message in my chat

subtle gate
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nothing except the bot deleted the message.

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And if you mean the other link, no...

earnest monolith
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Using a local vpn is a temporary fix

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Until the main issue can get resolved

subtle gate
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I connected to a VPN, then disconnected and now it works without a VPN, I don't know what happened but oh well, it's fine.

leaden cliff
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@earnest monolith HELLO DEAR MOD MAY I ASK YOU A QUESTION ABOUT HOW LONG DO PERSONAL EMOTES NEED TO BE ACCEPTED CUS 3 OUT 5 WERE INSTANTLY READY AND THE REST IS ALREADY IN A 3 DAYS QUEUE

earnest monolith
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BUT FOR THE OTHER ONES NOT IN THAT CATEGORY THERE IS NO SET TIME FRAME! JUST WHENEVER THE MODS GET ARROUND TO DOING THEM

leaden cliff
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NO NO I MEAN THE 2 JUST DONT APPEAR ON THE 7tv MENU ON TWITCH uk ?

earnest monolith
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YEAH NO SET TIME FOR THOSE! JUST WHENEVER MODS GET AROUND TO APPROVING IT!

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CAN YOU LINK YOUR 7TV HERE SO I CAN SEE WHICH EMOTES YOU ARE TRYING TO GET APPROVED

leaden cliff
earnest monolith
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THE 2ND ONE IS NOT GOING TO BE APPROVED BECAUSE IT IS A WIDE EMOTE

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ONLY SQUARE EMOTES ALLOWED

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🟩

leaden cliff
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but the first ?

earnest monolith
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The first meets the requirements however personal emotes have a higher standard and I am not for sure what they look for when approving them. So just have to wait a few days and see

leaden cliff
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mb I delete it and add it again ?

earnest monolith
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that'll take you lower in queue

leaden cliff
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ok

earnest monolith
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This thread is not for discussing this though! can you @ me in general and ask

leaden cliff