Cannot remove an emote that is Duplicating and adding itself after other emotes | 7TV | Page 1

cold surge Jan 25, 2025, 2:30 PM

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I have an emote that I am unable to remove from my channel.

The emote in question does not have the checkmark 'checked' to add to my channel, but still appears when someone uses another 7tv emote. It adds itself after the inteded emote is used. It does not appear for everyone.

I have tried adding and removing the emote, renaming the emote, removing it, nothing I've tried will resolve the issue.

It has now duplicated 3 more times in my dashboard and I am unable to remove any instance of it.

I would like to remove it entirely.

The emote: WhenThePointGotALilPitInIt

Any suggestions or assistance would be really appreciated.

merry aspen Jan 25, 2025, 2:34 PM

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You have to click "Add to...", type this exact name you see on the emote and then you can remove them one by one

cold surge Jan 25, 2025, 2:35 PM

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okay let me try that, thank you for t he quick response

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if i try to change the name to the original i get this

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i can name it something random, but if i try to name it any of the current names, i get this result

merry aspen Jan 25, 2025, 2:40 PM

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FeelsDankMan

cold surge Jan 25, 2025, 2:40 PM

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or if i try the original name

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yeah its borked

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none of the emotes have the 'checkmark' attached. so they exist but they dont

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if it helps, when they appear on twitch chat, the appear as an 'aka'

merry aspen Jan 25, 2025, 2:40 PM

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can you link your profile?

cold surge Jan 25, 2025, 2:41 PM

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https://7tv.app/users/01FBPKX2V8000CGY5JPH61WCGZ

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does that work

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or is that the login dashboard

merry aspen Jan 25, 2025, 2:41 PM

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yeah it's fine, I just want to check something scrajj

cold surge Jan 25, 2025, 2:41 PM

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no worries

merry aspen Jan 25, 2025, 2:45 PM

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cold surge if i try to change the name to the original i get this

Are you sure you named it like an existing emote alias?

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It should allow you to remove it

cold surge Jan 25, 2025, 2:59 PM

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i am unable to remove any instance of it.

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the only thing i can think of is just removing every 7tv emote and starting over

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or is there a way to reset the 7tv emote list entirely in one sweep

merry aspen Jan 25, 2025, 3:00 PM

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you can try to remove these emotes with 3rd party bots

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like potatbotat

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they should be able to do that, I think that's just UI issue

cold surge Jan 25, 2025, 3:06 PM

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seems odd i need a third party bot to resolve this.

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i would really like the option to reset the entire emote list.

merry aspen Jan 25, 2025, 3:10 PM

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you want to remove the whole emote set? buh

cold surge Jan 25, 2025, 3:13 PM

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it wont even let me do that

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never mind

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it was delayed

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yeah im not using a bot to fix this, thats silly. ill just start over.

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thanks.

merry aspen Jan 25, 2025, 3:15 PM

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I can give you a code snippet to remove it

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Idk why you can't do that via UI

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fetch('https://7tv.io/v4/gql', {
  method: 'POST',
  headers: {
    'authorization': `Bearer ${window.localStorage.getItem('7tv-token')}`,
    'content-type': 'application/json'
  },
  body: JSON.stringify([
    {
      operationName: "RemoveEmoteFromSet",
      variables: {
        "emote": {
            "emoteId": "01JHKQN8NM19S986QBGRFKZT27"
        },
        "setId": "01FBPKX2V8000CGY5JPH61WCGZ"
      },
      query: `mutation RemoveEmoteFromSet($setId: Id!, $emote: EmoteSetEmoteId!) {
  emoteSets {
    emoteSet(id: $setId) {
      removeEmote(id: $emote) {
        id
        __typename
      }
      __typename
    }
    __typename
  }
}`
    }
  ])
})

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you can click ctrl+shift+i and paste it into browser console

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It should remove that emote FeelsDankMan

cold surge Jan 25, 2025, 3:19 PM

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yeah i think the point im trying to make it, as an end user i shouldnt have to be modifying code snippets or using bots to fix bots.

I am technically inclined and capable of doing this, but i get paid to do this, im not doing it in my free time.

Nothing against you, i just think most people would be so lost if you asked them to do any of this. Its incredibly impracticle. There should be more tools available to the user or at least a Help guide on the website instead of having to go to discord and being told to use what look like incredibly sketchy websites.

I've already removed the emote set, but thanks for your time and your h elp.

merry aspen Jan 25, 2025, 3:21 PM

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Yeah it is unintuitive but it happened because of some miscomunnication I think. Dev implemented so you can add the same emote under different aliases but UI wasn't prepared for that

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I get what you mean and there were plans to change that

cold surge Jan 25, 2025, 3:22 PM

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yeah, imma be honest, the new UI for 7tv is way worse than the old one. Its confusing and like you said unintuitive. I cant tell if im looking at global emotes, my own emotes or another persons emotes

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i have to click all over the screen to get to where i want to go, instead of in the same menu

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also when im logged in, i shouldnt be presented with the welcome to 7tv home screen

merry aspen Jan 25, 2025, 3:26 PM

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You can use https://old.7tv.app/ for now if you feel better using it

#Cannot remove an emote that is Duplicating and adding itself after other emotes