Gifted Sub seems to have removed my active subscription. | 7TV | Page 1

umbral tree Dec 22, 2024, 7:43 PM

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Hi All!

I had an active 7tv subscription that was due to expire in January. My friend gifted myself a sub yesterday in order for them to get the christmas badge but upon checking today, my active sub is now gone and I also have no gifted sub and therefore can't use cosmetics etc. WOuld anyone be able to take a look into this for me? Account name/number: Hier0g1yphiK https://7tv.app/users/01GF9H3WA0000FC56W4WNHZ08M

umbral tree Dec 23, 2024, 12:08 PM

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Hi Is there any support available who can look into this, my friend has double checked and she was billed for the gifted subscription as well.

crisp elm Dec 23, 2024, 12:10 PM

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@charred bloom uuh 🔔

charred bloom Dec 23, 2024, 1:21 PM

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@umbral tree this was caused by a bug. I fixed it and you should have all your benefits again

#Gifted Sub seems to have removed my active subscription.