7TV extension is not recognized on Twitch

[tranquil aurora]

Hello, I have problems with the recognition of the 7TV extension in my browser, please help me urgently, the problem is that my browser does not recognize the extension and therefore I have no access to the emotes.
I therefore ask for help, thanks.

[covert wigeon]

fully restart the browser, chrome://restart if you're using chrome-based browser

[tranquil aurora]

I have already done that, I have also already removed the extension and added a new one

[covert wigeon]

try clicking the small white pill in the thin extension popup and allow access on twitch

[tranquil aurora]

I did, unfortunately nothing has changed, I never had any problems until now, I'm surprised that it suddenly stopped working

[covert wigeon]

try open task manager and kill all of your browser processes

[tranquil aurora]

I have tested it, unfortunately it does not work, are there any other solutions?

[covert wigeon]

idk try the nightly version or disable all others extensions

[tranquil aurora]

I just did exactly that, but unfortunately the nightly version doesn't solve the problem either

I'm annoyed by it, from one day to the next something stops working, even though nothing has been changed

[covert wigeon]

very strange, try create a new browser profile or a different browser

[fluid olive]

Can you check site permissions in chrome settings of the extension?

[tranquil aurora]

i hope german is okay, i translated it :

Allow - Zulassen
Inquire - Nachfragen
Block - Blockieren

[fluid olive]

I mean this, also try what mtd said

[fluid olive]

weird

[tranquil aurora]

I don't have the problem with firefox, but I don't understand why

[covert wigeon]

try this

[tranquil aurora]

I did, with firefox I don't have the problem

[fluid olive]

can you also show if the browser console throws any error with these settings? (7TV, All levels)

[covert wigeon]

what about the new profile? assuming you're using Chrome

[tranquil aurora]

I think it works again now, I have reset my browser settings and deleted all cookies. Now I can see 7TV again, but I have no idea what the problem was.

[fluid olive]

It works now for you so there won't be any errors

probably something with indexeddb broke if clearing browser data worked

[tranquil aurora]

Thank you very much for your help!