3:1 Aspect Ratio?

[rigid shale]

Hey all. I'm getting an error message that new emotes require a max 3:1 aspect ratio, but I've checked previous emotes and they don't follow this format. Is this a new change? Is it permanent? A 4:1 aspect ratio did a lot for what I needed and I'm feeling pretty sadge that it isn't allowing me to submit over the limit (but still within the 1000x1000 image dimension.

[tough swift]

can you put the emotes that you're trying to upload here?

[rigid shale]

previously, ive uploaded images in the same format without any issue

but now i get this

[autumn zenith]

best u can do it 384x128

or lower

[tough swift]

The BLERP and TIKTOK ones still works but the others don't

try making it the same size as those?

[rigid shale]

those other ones are already uploaded

and working great

but now the aspect ratio is changed so the new ones dont work

[autumn zenith]

maybe the limit changed

[rigid shale]

yeah looks like it did. crummy 😦

[static swallow]

the max width was always 384, even if the height was less

just add some transparent pixels to the top/bottom until the ratio is 3:1

[rigid shale]

so for emotes that were past the 3:1 threshold, did it downsize them naturally? like skew them?

[static swallow]

it just shrunk them

until they were 384 pixels wide

OR 128 pixels tall, for emotes that were taller

[rigid shale]

ahhh ok

[static swallow]

the new image processor doesn't work that way yet, but I'm sure it's supposed to once they get around to it

[rigid shale]

thank you ❤️