#My 7TV account disappeared after re-login

1 messages · Page 1 of 1 (latest)

candid dome
#

Hey. Today I have encountered an issue related to your 7TV App User page, mine emotes and subscriber perks totally gone after re-login on the app. Mine friend told me that my Twitch account was somehow unlinked from emote sets or something, however when I tried to log out and log in again, it seems that it created totally new account for my Twitch username - Kotage.

In case of new account, I cannot manage my current emote sets and access to subscriber perks, what I can do now?

#

Also, linking to discord account informs me that mine account is already linked with existing one in your service.

candid dome
#

screen from my friend, it shows how currently mine account (or at least stuff) should look like

manic ermine
#

Tomfoolery maybe your friend unlinked your account if they have the permission

potent vale
# candid dome Hey. Today I have encountered an issue related to your 7TV App User page, mine e...

https://7tv.app/users/01HHN53S380000AMAJ2H3V17ZH

https://7tv.app/users/01JE2ERSC5JF87BVK2V285021B

those are your two accounts, the empty one is linked to twitch and the subscriber one is linked to discord. you can either request a merge here: https://discord.com/channels/817075418054000661/1204296851541467157

or do a bit of an annyoing workaround that will be faster.

the workaround -> log in with your twitch only, make a second twitch/kick/discord account and link it, unlink the main twitch account, log out, log in to the subscribed account with discord, link your twitch there

#

this is because every 7tv profile needs to have at least one connection, so in order to "free" your main twitch you need to put something in its place

manic ermine
#

hesRight kick is not working so an alt discord acc is the only way

potent vale
#

Oh ye true