The days i've been subscribed and my badges got reduced to 6 months from 1.25 years

[wheat ravine]

I do not know why it did this, please help. I resubscribed today and then i came across this.

[magic sigil]

Have you looked at your 'Edit Profile' page on 7TV to view all your available badges?

It might be that you need to select the newest one

[kindred moth]

he doesn't have them https://vanity.zonian.dev/?u=ROSlNANTE

[wheat ravine]

I’ve had them before, I was a 1.25 years subscriber

It used to be there on my edit profile but not anymore

Maximum I have is the 6th month badge

I have proof of payments.

[finite mirage]

did you have an older 7tv account maybe?

[slim sluice]

#news message

[wheat ravine]

No it’s the same one

[wheat ravine]

My sub didn’t end or expire, I’ve been paying for every month.

[magic sigil]

I think it's worth dming Troy about it still since this seems like a unique case anyways

[wheat ravine]

It won’t let me dm Troy

[magic sigil]

@ancient lodge hey sorry for the ping but this guy seems like he needs some help

[ancient lodge]

It’s because you have DMs disabled

Kathy can help you you probs didn’t pay us for some period of time

@native tree

[wheat ravine]

The only period of time I haven’t paid was the last month. I haven’t resubbed last month and I just came back. I have approximately 15 months of payments to 7tv

[wheat ravine]

Oops sorry I re enabled it

[wheat ravine]

Hello??

It still hasn't been resolved.

[magic sigil]

Try dming @native tree . As Troy said, it could be that you weren't paying for some period of time

[wheat ravine]

I did, no response.

Issue still not resolved.

[magic sigil]

I would wait a day or two then send a reminder. Not much else you can do I think