two payments again

[grizzled surge]

i just got charged twice for the monthly price again, how do i get the money back and only get charged once next time (that happened twice now)

[sharp seal]

Dm @hoary garnet for payment issues (only she can help you with these stuff)

[grizzled surge]

tried that, i get this message

Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here: https://support.discord.com/hc/en-us/articles/360060145013

[sharp seal]

[grizzled surge]

i dont know what to do \

[sharp seal]

maybe try pinging her here then, idk why you can't send a message

or add her to friends temporarily

[grizzled surge]

ok, i tried adding her but shes to fame to assept

also happened with astria dont know if you know him

@hoary garnet

thanks for ur help btw @sharp seal

[sharp seal]

can't do anything about that sadly

[grizzled surge]

ill just wait

[grizzled surge]

no sadly not

[umbral dock]

oh cool me too btw i wait more than 3 days and nobody write me 😄 before i was 2,5 years sub

[light sleet]

it’s 4 euros calm your balls

[umbral dock]

You got it 🤡

[umbral dock]

Let's scam 1000 people because it's ONLY 4 euros muahahahaha

[tranquil ledge]

So how do I solve this problem, but I just received a chargeback again even though there was a payment 2 days ago.

[tranquil ledge]

damn, this translator...
I also had my payment taken twice on December 3rd and today, what should I do about it?

[light sleet]

😂, trippin off 4 euros not dat serious

[sharp seal]

DM @hoary garnet for payment issues

[tranquil ledge]

okay, I thought they found a solution to this problem

[sharp seal]

She's the only one that can help you with payment stuff

[feral bane]

@grizzled surge sorry that it took us so long to get back to you. It seems like there was a bug that caused your account to have two running subscriptions at the same time. I refunded all the double payments and cancelled the second subscription.

[feral bane]

Could you link your Twitch Account or 7TV account so I can take a look?

nvm I already found it

[feral bane]

@tranquil ledge same ^ goes for you

[tranquil ledge]

oh ok

[feral bane]

What I meant is if you can send me a link here

[tranquil ledge]

I still don't understand anything )

[feral bane]

All good, everything is fixed