#Empty Emote menu.

1 messages · Page 1 of 1 (latest)

tawdry bolt
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For the past 2 days my twitch emote menu is blank when 7tv is active and only 'open native menu' works to display twitch emotes. All 7tv and other menus are unavailable. 3.1.5.1000 in Firefox
Have tried using the non-Nightly version and updating each version to no change. Turning off 7tv allows BTTV and other menus to work as they should.

winter garnet
winter garnet
tawdry bolt
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all of them are blank, yes I had already checked... using 7tv shouldn't block out all the twitch emotes I have.

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only 'open native menu' works to display twitch emotes

winter garnet
tawdry bolt
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yes, can see them in chat when other people use them

winter garnet
tawdry bolt
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a few times yes, tried the regular version instead of Nightly as well. No change

winter garnet
tawdry bolt
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yes, single tab issue.

winter garnet
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To be honest idk but i guess we can try to solve it with a few tries

winter garnet
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Like clear cache etc. Maybe this can cause problems

tawdry bolt
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I switched to the BTTV emote app and it gives me access to the 7tv ones as well. Did prefer the chat appearances with 7tv but this is working now at least.

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I tried most of that before I came here actually, but I will run through it when I can and report back

winter garnet
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bcs its really weird

tawdry bolt
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when I am finished modding for a stream shortly I can run through things.

tawdry bolt
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I've rebooted, re-enabled 7tv Nightly (the one that was working before) cleared cache data for twitch and 7tv, turned off 'blocker' apps, disabled the BTTV app, all with a couple Hard Refreshes in between and all lead to the same blank menu.

flat pecan
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try typing /refresh in chat

fossil light
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Do you have both bttv and 7tv enabled at the same time?

tawdry bolt
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when it was working previously I had BTTV and 7tvNightly both enabled with 7tv set to control the menus and chat appearance. The setup of 7tv reports no conflict with BTTV being active. (nor any other add ons)
I have tried disabling BTTV to get 7tv working but it has not changed the outcome.

fossil light
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Could you try clearing the indexedDB under Storage in the dev tools and see if that solves the issue?

tawdry bolt
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I could use a little more detail on where or how to find that

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And should I do this with 7tv active first or active after?