3:1 Proportion

[stable saffron]

Hi, i have subscription but still this problem with 3:1 what i can do?

[grim junco]

can you post the image you try to upload here?

[stable saffron]

Yeah sure

Here u go

[grim junco]

(also sub doesn't matter for this, everyone can upload wide emotes)

[grim junco]

yea, that's way too wide

[stable saffron]

But I have also seen on other channels such long only somehow bigger and with good quality

[grim junco]

try to make it the file you want to upload 384x128px. If you want to keep the aspect ratio as it is you can also add just transparency around it

[prime nebula]

[stable saffron]

Btw subscription gives me something more or just a colorful nickname and, in theory, faster acceptance time for them?

[prime nebula]

A subscription gives you name paints, badges, mod queue priority, animated profile pictures and personal emote sets

[stable saffron]

Whats give me personal emote sets?

[stable saffron]

Bcs i dont have idea whats it gives me

like this personal emote set

Bcs if im mod in channel of some streamer it gives me smth at all?

with adding emotes/

[wise tinsel]

it gives you a new emote set. emotes you added here (that are approved for personal use) can be used in any chat, regardless of what emotes they have there

[stable saffron]

Oh i see i see okay thx

[stable saffron]

Its kinda not working

[wise tinsel]

you need to wait for the emotes to be approved as personal emotes, thats why theres a small icon next to them

[stable saffron]

But like its accepted so its need double verefication when i want to add it to personal?

[wise tinsel]

yes cuz personal usage has stricter rules

[stable saffron]

Okay and how long with sub i need to wait for emotes but not personal, general emotes for channels?

+/-

[wise tinsel]

a couple of days at most, usually

[stable saffron]

oh so kinda long its manually checkd?

[wise tinsel]

regular emotes should be fairly fast (at most 2 days~)

personal usage can be longer or shorter, all depends on how busy the emote queue is

[stable saffron]

Okay and last one can you help me with that? Bcs its giving me 3:1 error proportion and i cant add it and i have no clue have to add it with good quallity

[wise tinsel]

you need to keep the dimensions of the emote up to 3:1 ratio

[stable saffron]

So how i can do that?

[wise tinsel]

edit the emote you want to upload to fulfill the requirements

[stable saffron]

Yea but how with black squares or smth? its not gonna be bad looking?

[stable saffron]

I would really appreciate this help

[wise tinsel]

if you have an editing program (like photoshop for example) you can check what size your image is

if you dont have a program like that, you can try editing the image online (in a site like ezgif)

its really not complicated, resize and crop it so it fits within a 3:1 size

[stable saffron]

But quallity will be bad

[grim junco]

you can try with this version I just made. This one should work. Don't worry too much about quality. Emotes are so small in chat, minor differences in quality basically will not be noticable

[stable saffron]

Omg thank u so much

I write you priv can you check?