dusk wave
Describe the issue / feature
My 7TV profile is not showing my name colors and sub progress badges
Steps to Reproduce
Sub payment just came out a few days ago. When going to 7TV today, I had to reconnect my Twitch account, for some reason. Went to my profile, and it was empty of all of my name colors and progress badges.
Twitch and 7TV name: SwedieBearRN
Expected Behavior
I expected to still have all of the name colors and progress badges that I've earned.
digital fjord
When was the last time you checked if the badges are still there was it before 21.10?
dusk wave
It has been about 3 weeks or so.
digital fjord
They will show up once you get a sub.
You can use this free trial https://7tv.app/store/redeem?code=maintenance
dusk wave
I pay for it monthly
digital fjord
You don't have a sub currently tho
digital fjord
Did you use paypal as a payment method?
dusk wave
Yes
digital fjord
DM @wooden scaffold with your 7TV profile and email used for payment to get a refund. After that you can get a sub once again, that's an issue from the migration that happened recently