I dont see badge | 7TV | Page 1

brazen anvil Oct 24, 2024, 9:21 PM

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I dont see my 7tv nick color and badge on brave browser but i can see different collors others

peak flame Oct 24, 2024, 9:28 PM

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You mean on 7tv.app or on twitch/kick?

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can you link your 7tv profile?

brazen anvil Oct 24, 2024, 9:38 PM

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7tv https://7tv.app/users/01G1RSYJ8G0001Q6CD7VFJD6QG

peak flame Oct 24, 2024, 9:39 PM

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can you type something in your chat?

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on twitch

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https://kappa.lol/N3hot

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you have your badge and paint

brazen anvil Oct 24, 2024, 9:40 PM

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but i dont see this

peak flame Oct 24, 2024, 9:40 PM

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what do you use to chat

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web extension?

brazen anvil Oct 24, 2024, 9:40 PM

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on brave, chrome, opera

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only on opera gx i see

peak flame Oct 24, 2024, 9:40 PM

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that's weird

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you use 7tv nightly or stable?

brazen anvil Oct 24, 2024, 9:41 PM

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stable

peak flame Oct 24, 2024, 9:41 PM

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use nightly

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and see if it's fixed

brazen anvil Oct 24, 2024, 9:41 PM

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i checked this

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still not working

peak flame Oct 24, 2024, 9:42 PM

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try to kill the browser from task manager

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and use only nightly

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disable or remove the stable one

peak flame Oct 24, 2024, 9:42 PM

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peak flame try to kill the browser from task manager

and see then

brazen anvil Oct 24, 2024, 9:42 PM

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peak flame Oct 24, 2024, 9:43 PM

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can you show your extensions page?

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like what are currently installed

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just want to make sure

brazen anvil Oct 24, 2024, 9:44 PM

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now i have only 7tv nightly

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but i had ffz and betterttv

peak flame Oct 24, 2024, 9:48 PM

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maybe try to clear cache then

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no idea honestly

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scrajj

brazen anvil Oct 24, 2024, 9:49 PM

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did this too

peak flame Oct 24, 2024, 9:53 PM

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you see the cosmetics on me?

brazen anvil Oct 24, 2024, 9:55 PM

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no

peak flame Oct 24, 2024, 9:56 PM

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I think the cosmetics of "others" are cached and your extension doesn't connect to the eventapi for some reason

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since you don't see cosmetics of new users

brazen anvil Oct 24, 2024, 9:57 PM

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now i have this

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peak flame Oct 24, 2024, 9:57 PM

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yeah that's cache

brazen anvil Oct 24, 2024, 9:57 PM

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it's broken since the last update

peak flame Oct 24, 2024, 9:57 PM

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the big badges were fixed a while ago

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clear it

brazen anvil Oct 24, 2024, 9:58 PM

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clear 7tv or twitch?

peak flame Oct 24, 2024, 9:58 PM

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I don't really know, try 7tv and if there's still issue clear twitch

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cache

brazen anvil Oct 24, 2024, 10:03 PM

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still not working

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did everything I could

wanton quest Oct 24, 2024, 10:08 PM

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@brazen anvil Try re-installing the extention then do the onboarding, NIGHTLY! then if it doens't work. browser restart is needed, Sometimes browsers sucks with service workers and it should be fixed by then

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okok

brazen anvil Oct 24, 2024, 10:14 PM

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wanton quest Oct 24, 2024, 10:15 PM

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Are you sure this is nightly?

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This is something good to investigate

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When you open 7TV settings ( Top right 7TV button )

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What do you see here?

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brazen anvil Oct 24, 2024, 10:16 PM

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wanton quest Oct 24, 2024, 10:17 PM

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Ok good same version it is

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Can you press ctrl + f5 to force restart?

brazen anvil Oct 24, 2024, 10:17 PM

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yes

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and what now?

wanton quest Oct 24, 2024, 10:28 PM

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welp did it work?

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did it fix the big badges?

brazen anvil Oct 24, 2024, 10:28 PM

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still bigger

wanton quest Oct 24, 2024, 10:29 PM

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interesting...

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So the issue here is that the badges you have I think are cached

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chrome://settings/content/siteDetails?site=https://cdn.7tv.app

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Can you copy this and paste it into an empty tab?

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then clear the data from there?

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brazen anvil Oct 24, 2024, 10:33 PM

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0b i have

wanton quest Oct 24, 2024, 10:33 PM

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interesting

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ok go back in the top left arrow

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then in the search bar, Type 7tv

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and show me what data does it have saved

brazen anvil Oct 24, 2024, 10:35 PM

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you mean this?

wanton quest Oct 24, 2024, 10:35 PM

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don't clear that it's not necessary I think

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weird... I don't understand why do you have the 3x version of the badge when you're supposed to have 1

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Can you tell me what badge is that?

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is it the 1 year?

brazen anvil Oct 24, 2024, 10:36 PM

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wanton quest Oct 24, 2024, 10:36 PM

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ok it's 1.25

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@brazen anvil can you type in your chat?

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Hmm So it seems that it's just a local bug...

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Do you have any other twitch tabs open?

brazen anvil Oct 24, 2024, 10:43 PM

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only 1

wanton quest Oct 24, 2024, 10:44 PM

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how do you see my badge on your side?

brazen anvil Oct 24, 2024, 10:45 PM

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brave pov:

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opera pov:

wanton quest Oct 24, 2024, 10:46 PM

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brazen anvil brave pov:

This is brave?

wanton quest Oct 24, 2024, 10:46 PM

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wanton quest `chrome://settings/content/siteDetails?site=https://cdn.7tv.app`

I don't think this would work on brave then

brazen anvil Oct 24, 2024, 10:46 PM

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yes

wanton quest Oct 24, 2024, 10:46 PM

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Well can you go to site data and search for 7TV there?

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on brave

brazen anvil Oct 24, 2024, 10:49 PM

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wanton quest Oct 24, 2024, 10:50 PM

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thinking

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I just don't understand...

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do you have chrome installed?

brazen anvil Oct 24, 2024, 10:50 PM

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yes

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i have problem with this from last update

wanton quest Oct 24, 2024, 10:51 PM

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I think this is an issue with cache being saved somewhere and not being cleared

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yea looks like a big caching issue

brazen anvil Oct 24, 2024, 10:51 PM

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yesterday i had only brave browser and got problem with badge

wanton quest Oct 24, 2024, 10:52 PM

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brazen anvil

can you run chrome and clear the cahce same way you searched here.

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And do it on opera

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I still don't understand, But I'm afraid it's multi-browser issue ( not sure just a pure guess )

brazen anvil Oct 24, 2024, 10:54 PM

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still bigger

wanton quest Oct 24, 2024, 10:55 PM

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well since the issue is NOT very clear

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I would suggest you to use it normally. Until the cache expires and it updates

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Because this is not an issue in our end, But apperantly an issue with Brave

brazen anvil Oct 24, 2024, 10:57 PM

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probably, opera browser works

wanton quest Oct 24, 2024, 10:57 PM

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Yea okok

#I dont see badge