Emotes not loading (Chrome) | 7TV | Page 1

prisma geyser Oct 24, 2024, 4:46 PM

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I can't seem to get the emotes to load, neither on the 7tv.app website nor on twitch...
I have the nightly version of the extension and hardware acceleration is on.
It was working fine and then suddenly just one day, it stopped working...
Reading on the reddit, it seems like a few people have issues with it either being slow to load or not loading at all?

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To add to this, a few friends of mine have the same issue and it stopped working about the same day.
We can log in to the site fine and add the emotes to our channels, they just will not show up.

For reference, FFZ emotes work fine

torn viper Oct 24, 2024, 4:48 PM

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can you access https://cdn.7tv.app/ ?

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text "Welcome to the 7TV CDN!" should show up

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with some other things

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if not, try that #1204118802984476682 message

prisma geyser Oct 24, 2024, 4:51 PM

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It does indeed look like i can't.
will check what you just sent

wild helm Oct 24, 2024, 4:51 PM

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same here, changing dns server did not help

torn viper Oct 24, 2024, 4:52 PM

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what country are you 2 from?

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the same one?

prisma geyser Oct 24, 2024, 4:52 PM

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DNS is set to 1.1.1.1 and 1.0.0.1 on my router, confirmed with an ipconfig.

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Denmark here, my mates are from Germany

wild helm Oct 24, 2024, 4:52 PM

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im from germany

torn viper Oct 24, 2024, 4:53 PM

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have you maybe tried other browser?

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or you cant ping this address in general

prisma geyser Oct 24, 2024, 4:53 PM

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just tried 8.8.8.8, not working.
I have tried Brave too

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^where i have enabled 3rd party cookies

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wait i'm dumb i used https, lemme try without

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works fine pinging it ect.

torn viper Oct 24, 2024, 4:55 PM

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can you access it from other browser, edge for example?

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maybe issue with brave

prisma geyser Oct 24, 2024, 4:55 PM

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well i use chrome daily

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does not work on Edge either

torn viper Oct 24, 2024, 4:56 PM

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so when you go to cdn.7tv.app in a browser you get an http error?

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or blank page

prisma geyser Oct 24, 2024, 4:56 PM

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infinite load, time out

torn viper Oct 24, 2024, 4:56 PM

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I'll ask about it

prisma geyser Oct 24, 2024, 4:57 PM

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i'll let it load forever to see the actual error i get

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it might take some time to get though

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yep, just ERR_TIMED_OUT

wild helm Oct 24, 2024, 4:59 PM

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same

prisma geyser Oct 24, 2024, 5:22 PM

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If y'all figure something out, do ping me so i get a notification

stuck ermine Oct 24, 2024, 10:22 PM

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Same Problem

torn viper Oct 24, 2024, 10:24 PM

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stuck ermine Same Problem

https://cdn.7tv.app/ is stuck at loading?

stuck ermine Oct 24, 2024, 10:30 PM

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yes ERR_TIMED_OUT

severe cobalt Oct 24, 2024, 11:26 PM

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I have the same issue, it is on Firefox and Chrome and Edge for me as well. Doesn't matter what browser. Exact same issue. Images don't load, CDN url is blank and times out. I tested changing DNS but that has no effect either. Been like this for approx. 5 days now for me. My location is Norway. So I guess that your new CDN has blacklisted a bunch of the IPs then?

prisma geyser Oct 25, 2024, 6:12 AM

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severe cobalt I have the same issue, it is on Firefox and Chrome and Edge for me as well. Does...

that timeframe pretty much aligns with when mine started acting up

boreal shell Oct 25, 2024, 7:58 AM

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https://github.com/ValdikSS/GoodbyeDPI

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Quick start: Edit service_install_dnsredir.cmd, at line 13, add a DNS u want

sc create "GoodbyeDPI" binPath= "\"%CD%\%_arch%\goodbyedpi.exe\" -5 --dns-addr 9.9.9.9 --dnsv6-addr 2620:fe::fe " start= "auto"

you can change 9.9.9.9 and 2620:fe::fe (Quad9) to another DNS if u want, for example 1.1.1.1 if you like Cloudflare
then run the script as admin -> check if u can use 7tv PauseChamp2

prisma geyser Oct 25, 2024, 8:43 AM

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So you want us to create a service, running a program, without telling us what it does?

boreal shell Oct 25, 2024, 8:45 AM

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the link literally tell u what it does, it also mentioned in #russia-block-info , u can also google it if u have trust issue

prisma geyser Oct 25, 2024, 8:46 AM

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I do have trust issues, sure i can read what it does, but you're the one that recommended it

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So instead of running it as a service, is there a script to run it ONCE, to test?

boreal shell Oct 25, 2024, 9:00 AM

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yes, any file that doesnt have service in its name, it should be 2_any_country_dnsredir.cmd

prisma geyser Oct 25, 2024, 9:04 AM

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Will check when i get home, currently at work.

prisma geyser Oct 25, 2024, 1:20 PM

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okay, so i checked, still doesn't work.
I tried to do a tracert and for good meassure i pinged with -6 to test ipv6, all going through just fine.
IF it was actually DPI, my ISP would be in deep shit, since i can see the cdn server is hosted at hetzner.. which the community i'm a part of, use ourselves.
And well, a large part of the internet too

torn viper Oct 25, 2024, 1:45 PM

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It doesn't seem blocked tho, wouldn't it block ping too?

boreal shell Oct 25, 2024, 2:17 PM

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@fallow schooner catAsk troy can u check this please, some users from denmark and germany suddenly cant access the site

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its probably like the philippines case again

prisma geyser Oct 25, 2024, 2:22 PM

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^and norway

fallow schooner Oct 25, 2024, 2:43 PM

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okay i will investigate

stuck ermine Oct 26, 2024, 9:45 AM

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i dont know why but its fixed for me

prisma geyser Oct 26, 2024, 10:02 AM

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Damn, i was hoping.
but no still an issue for me

fallow schooner Oct 26, 2024, 12:04 PM

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Okay I’ll look into this today

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It’s hard to reproduce

prisma geyser Oct 26, 2024, 1:07 PM

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fallow schooner It’s hard to reproduce

Understandable

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lmk if you need me to try anything

fallow schooner Oct 26, 2024, 1:42 PM

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okay @prisma geyser can you access eu.cdn.7tv.app ?

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and if not can you access cdn.disembark.dev

prisma geyser Oct 26, 2024, 1:43 PM

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Gonna check but.. i think my gpu driver just crashed or my pc did.. 🙃
Tried to exit out of a fullscreen video..
So gimme a few min.

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okay testing.. that was werid, it has never done that

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disembark works, eu.cdn.7tv.app doesn't

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eu times out like the other one

fallow schooner Oct 26, 2024, 1:48 PM

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can you do

tardy stirrup Oct 26, 2024, 1:48 PM

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@prisma geyser Is this working for you? https://37.27.171.117/emote/60ae958e229664e8667aea38/4x.webp (ignore the ssl / security error)

fallow schooner Oct 26, 2024, 1:48 PM

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ping 2a01:4f9:3070:3300::1
ping 37.27.171.122

prisma geyser Oct 26, 2024, 1:48 PM

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i don't even get to the SSL error, times out

tardy stirrup Oct 26, 2024, 1:49 PM

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FeelsDankerMan

prisma geyser Oct 26, 2024, 1:50 PM

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fallow schooner ``` ping 2a01:4f9:3070:3300::1 ping 37.27.171.122 ```

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mind you when i'm trying to access the sites, i try both Edge, Brave and Chrome.
Where as Edge i have never used, so that has no extensions ect.
Just to be sure it's not a browser thing

fallow schooner Oct 26, 2024, 1:51 PM

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what happens when you do ping eu.cdn.7tv.app

prisma geyser Oct 26, 2024, 1:51 PM

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comes through just fine

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It's pinging the ipv6

fallow schooner Oct 26, 2024, 1:52 PM

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okay

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do u have a terminal http client?

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like curl

prisma geyser Oct 26, 2024, 1:52 PM

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negative

fallow schooner Oct 26, 2024, 1:53 PM

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do u have powershell?

prisma geyser Oct 26, 2024, 1:53 PM

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or maybe i do..
Just did "curl" in the terminal and something did come up

fallow schooner Oct 26, 2024, 1:53 PM

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curl http://eu.cdn.7tv.app

prisma geyser Oct 26, 2024, 1:53 PM

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returns error 308, permanent redirect

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fallow schooner Oct 26, 2024, 1:54 PM

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curl https://eu.cdn.7tv.app

prisma geyser Oct 26, 2024, 1:55 PM

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it's.. still thinking

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yeah it seems like it's just sitting there, doing nothing

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i think it might be an issue on my end... annoyingly.
It just hit me that i haven't tried a different device and i tried on my phone.
It works there..

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🙃

fallow schooner Oct 26, 2024, 2:07 PM

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do you have a vpn by chance?

prisma geyser Oct 26, 2024, 2:15 PM

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not that i know of no.
But i even had trouble getting on my routers interface again for some reason, that also timed out..
Fixed that though now.
Pointed my computers DNS to my router, where the DNS is set to 1.1.1.1 and 1.0.0.1

fallow schooner Oct 26, 2024, 2:54 PM

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I am not sure how to fix this, i suspect your ISP or something on your computer is blocking the TLS handshake.

prisma geyser Oct 26, 2024, 2:58 PM

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Not the ISP, but most likely computer.
I have no clue what though, since nothing has changed software wise..
I just tried resetting everything network related, updating network drivers ect.
No dice sadly..

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ohyeah and tried disabling the firewall too.. just to make sure, but nope

fallow schooner Oct 26, 2024, 3:31 PM

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so it works on your phone on the same wifi?

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have you checked your system clock?

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https://time.is

Time.is - exact time, any time zone

7 million locations, 57 languages, synchronized with atomic clock time.

prisma geyser Oct 26, 2024, 3:34 PM

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fallow schooner so it works on your phone on the same wifi?

correct

prisma geyser Oct 26, 2024, 3:35 PM

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fallow schooner have you checked your system clock?

yep, that is fine

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That's actually the first thing i usually check myself when users come for tech support, where devices throws SSL/TLS errors.

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it's just soo weird, that it's only the subdomains of 7tv.app that it can't load...
That i have noticed at least..

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i found this from 5 months ago, where TLS handshakes specifically fail with a subdomain of a lets-encrypt wildcard domain cert..
https://stackoverflow.com/questions/78429475/tls-handshake-fails-with-a-subdomain-of-a-lets-encrypt-wildcard-domain-certific
But i have no way to get the information of what happens from my PC to the site, that i know of

fallow schooner Oct 26, 2024, 3:39 PM

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do u have wireshark?

prisma geyser Oct 26, 2024, 3:39 PM

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i do not no

fallow schooner Oct 26, 2024, 3:39 PM

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can you get it

prisma geyser Oct 26, 2024, 3:39 PM

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ofc

fallow schooner Oct 26, 2024, 3:39 PM

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thanks

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i want to see how it fails

prisma geyser Oct 26, 2024, 3:40 PM

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ohcrap brb, i got food on the stove, gotta take that off

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there we go, any filters you want me to run?
I'm a complete novice on settings filters..

fallow schooner Oct 26, 2024, 3:44 PM

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1 moment

prisma geyser Oct 26, 2024, 3:44 PM

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yup yup

fallow schooner Oct 26, 2024, 3:54 PM

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okay

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okay

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so

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ip.addr == 37.27.171.117

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put that in the filter

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then click the fin

prisma geyser Oct 26, 2024, 3:56 PM

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yup, done that, started capture

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want me to do CURL or through the browser?

fallow schooner Oct 26, 2024, 3:56 PM

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through the browser

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go to

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http://37.27.171.117

prisma geyser Oct 26, 2024, 3:57 PM

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alright, doing that and then waiting for it to time out, then sending a pic of the trace

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fallow schooner Oct 26, 2024, 3:58 PM

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can you click stop

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then control + s

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and dm me the file

prisma geyser Oct 26, 2024, 4:01 PM

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sent

prisma geyser Oct 26, 2024, 4:16 PM

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Was chatting with troy on his twitch.
A user asked about Jumbo Packets, which was on apparently.
I disabled that in the NIC advanced settings and it now works??

First of i have no clue why that was even enabled, i haven't messed with those settings.
Also, everything else worked

severe cobalt Oct 26, 2024, 10:55 PM

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Follow-up: I tested BTTV and it also has the same issue, because the 7TV CDN doesn't work for me here in Norway.

severe cobalt Oct 26, 2024, 10:56 PM

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prisma geyser disembark works, eu.cdn.7tv.app doesn't

same here

severe cobalt Oct 26, 2024, 11:00 PM

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prisma geyser Was chatting with troy on his twitch. A user asked about Jumbo Packets, which wa...

I tried disabling jumbo packets and now it worked for me too! I enabled jumbo packets on purpose around 10 years ago. So that's interesting. I have had that setting on for 10 years without issues.

novel zenith Oct 27, 2024, 1:11 PM

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having same issue

fallow schooner Oct 27, 2024, 1:49 PM

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@severe cobalt @prisma geyser i will look into why with us specifically it does not work with jumbo frames

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@novel zenith what is your issue

novel zenith Oct 27, 2024, 3:46 PM

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fallow schooner <@75184205251747840> what is your issue

emotes not loading, returning 404, on two different pc's from the same network

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what's interesting that in firefox they do work

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tried incognito ofc

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this is chrome and ff side by side

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Tried edge, on edge do not work too

fallow schooner Oct 27, 2024, 3:47 PM

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novel zenith this is chrome and ff side by side

can u show network tab on chrome

novel zenith Oct 27, 2024, 3:48 PM

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fallow schooner Oct 27, 2024, 3:48 PM

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can u show the console too

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wait im very confused

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can you reload this page

novel zenith Oct 27, 2024, 3:51 PM

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this actually happens for a few days already, I thought it's your issue or something

fallow schooner Oct 27, 2024, 3:53 PM

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can you hard reload

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control + shift + r

novel zenith Oct 27, 2024, 3:53 PM

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I hard reload, and I try incognito, and there is "Disable cache" in network tab

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like emote image itself doesnt load

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this url doesnt load for me https://cdn.7tv.app/emote/01F6T8NM9R0007M5BTFWSP1YSJ/2x.webp

fallow schooner Oct 27, 2024, 3:56 PM

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can u show the FULL network tab

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of all requests u do when u load the site

novel zenith Oct 27, 2024, 3:57 PM

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it's quite long, do u need to see some specific file extension

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actually I've found out that if I open that image url in Firefox, it does work

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very odd, I'll try debugging and will let u know if I find out why

novel zenith Oct 27, 2024, 4:31 PM

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ye, no idea. I could think that it's issue with some extension, but it doesnt work in Edge too which doesnt have any extensions

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when I:

fetch('https://cdn.7tv.app/emote/01F6T8NM9R0007M5BTFWSP1YSJ/2x.webp').then((res) => {
  console.log(res);
});

it returns "ok" in firefox, but in chromium browsers it just sits on pending and times out eventually

fallow schooner Oct 27, 2024, 4:59 PM

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can u go to eu.cdn.7tv.app

novel zenith Oct 27, 2024, 5:42 PM

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yes, prints some welcome json

median maple Oct 27, 2024, 10:37 PM

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Constantly receiving the error message through console and not able to see any emotes (at all). Tried logging in through both the extension and the website only to be put in a window loop(main page-doesn't allow me to enter twitch credentials).

median maple Oct 27, 2024, 10:59 PM

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median maple Constantly receiving the error message through console and not able to see any e...

Follow up

prisma geyser Oct 28, 2024, 7:44 AM

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Aight, Troy i haven't closed the post myself, since i saw you helping others in here, but if you need them to make their own "tickets" feel free to close it, otherwise i don't mind, i unfollowed it so i won't get notifications PeepoSalute

fallow schooner Oct 28, 2024, 4:36 PM

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Lets move to a new thread

#Emotes not loading (Chrome)