#i have lost everything and had to resub after already being subbed please help
teal gust
mossy wigeon
Your profile was literally created yesterday
Did you unlink your twitch connection by any chance?
teal gust
Your profile was literally created yesterday
when i logged on it was like it and i had nothing
mossy wigeon
Did you unlink your twitch connection by any chance?
did you do that?
teal gust
i never unlinked and how do i get to that page lmao
mossy wigeon
well you created a new profile somehow
can you go into your browsers history and find URL for the old profile?
or maybe you had discord account linked to the previous profile?
teal gust
ive only ever logged in through twitch though hence why im confused
mossy wigeon
can you go into your browsers history and find URL for the old profile?
can you try to do that?
you somehow have a new profile, but dont know why if you didn't unlink anything
your stuff should still be on the old profile
mossy wigeon
its all the same account 😫
7tv profile is not a twitch account, they're seperate
slate temple
your accounts seem to have split into two:
https://7tv.app/users/01J361RK2800067M4GJJF5B9AN
https://7tv.app/users/01JAPCZH94MBNZ29CWY7Q6EA7M
you will need to request a merge here: https://discord.com/channels/817075418054000661/1204296851541467157
what exactly disappeared btw?
teal gust
kat sorted me out thankyou
teal gust
do i wait for kat to sort it she said she has in a dm
slate temple
do i wait for kat to sort it she said she has in a dm
she can do a refund of the sub
the merge you have to do in the thread above
teal gust
she told me she contacting a dev tho
btw jammins is just my discord user not twitch or anytthing else
teal gust
this is a copy paste of kats message..
Looks like your account has been duplicated during the migration event that happened yesterday. I'll pass your duplicate account onto a dev and he'll merge your accounts. In the meantime, I'll refund your latest subscription charge. It may take up to a few days for the refund to show in your account
