#Can't log in on 7TV's page - Log In ERROR

1 messages · Page 1 of 1 (latest)

rotund wave
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{"status_code":401,"status":"Unauthorized","error":"Sign-In Required: Bad State (found 1 segments when 3 were expected)","error_code":70401}

how can I solve it?

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I can't log in on firefox btw, edge just works

tawny breach
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Interesting

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Are you logging in with the same method on both browsers?

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Like twitch?

tawny breach
rotund wave
tawny breach
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can you log in on edge and show me a screenshot

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or link your profile

rotund wave
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sure

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this right?

tawny breach
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oh okay i see

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I see you have a kick account connected as well

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did the issue start after linking kick account?

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I would try clearing cache and cookies for 7tv

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because it looks like you had a name change

rotund wave
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no, in fact I've linked my kick account long time ago. I've just upgraded my pc, install W11, installed firefox and I couldn't log in

tawny breach
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7tv profile is bound to your twitch ID, so it should recognize your account and log you in

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wait i might see the issue

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i don't know how but your twitch is linked to two 7tv accounts

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so your current twitch name is 1kontra and when you log in on edge it works fine right?

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try either clearing cache and cookies for 7tv on chrome or test if you can log in incognito mode

rotund wave
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and then 7tv account started to look weird

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but emotes worked so I didn't make a big deal out of it

tawny breach
rotund wave
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I tried clearing all cookies and cache from firefox and still nothing :(

tawny breach
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so this is the weird thing

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it's the same link/user ID

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but two different display names

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you could do a workaround and log in on edge, link your discord, and then try logging in with discord in chrome

rotund wave
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oh ok let me check that

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where's the option to log in with discord?

tawny breach
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right click on the login button

rotund wave
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niceee

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it worked

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(the log in with discord)

tawny breach
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on chrome too?

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sick

rotund wave
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I didn't try on chrome, well I guess edge count as chrome too

somber cove
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i'm also getting this issue on firefox

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attempting to sign in w/ discord also gives the same 401 error

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i've cleared cache and everything

tawny breach
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did you change your name on twitch?

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and does it work on other browsers

somber cove
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yes, and i was able to log in on chrome

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i haven't changed name on twitch at all

tawny breach
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what is the exact error youre getting

somber cove
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the only thing i've done recently is replace my C drive but i don't think it would cause this

tawny breach
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try logging out on twitch and 7tv, clearing cache and cookies on both 7tv and twitch, and the logging in again

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if it works on one browser then it's not an account issue

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it's something to do with firefox

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you only have one account as far as I can see

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your discord is also linked so you could try logging in that way

somber cove
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same thing on discord login

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maybe i need to reinstall firefox i guess

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now i'm just straight up not receiving SMS from twitch for login

somber cove
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ok it ended up working and idk why

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all i did was turn off the DNS over HTTPS setting and then turn it back on

dawn sphinx
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morning, got the same problem.
deleted whole cache from a week since i cant log in after yesterday. how do i log in with discord when theres only the twitch log in button?

dawn sphinx
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okay, i deinstalled and reinstalled brave. still not working

paper dust
dawn sphinx
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thanks