#Subscription help wanted

1 messages · Page 1 of 1 (latest)

brittle idol
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I just bought the subscription for 7tv in order to use my personal emotes across streamers but none are showing up on twitch at all. Can someone help me out or at least tell me how to refund my subscription.

violet tartan
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You have to add them to Personal Emotes set on 7TV.
What are you using to view the chat? Hmmge You can't see personal emotes on mobile since no apps support eventapi currently

dusky beacon
brittle idol
violet tartan
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You have no personal emotes in your set FeelsDankMan

brittle idol
violet tartan
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yeah, only specific emotes are allowed for personal usage

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for example, they have to be in a minimum of 50 channels and can't be wide i think

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link the emote you're trying to add

dusky beacon
violet tartan
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Yeah, it doesn't meet the requirement of minimum 50 channels

brittle idol
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50 channels? Didn't know about that.

dusky beacon
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Why isn't my personal emote approved?
This is because we have more stricter rules of what we not allow than emotes you can use in a specific channel.

These rules are:
Any sexually suggestive, lewd emotes, including POGGIES is not allowed. Many users maybe uncomfortable with some users coming in their chat spamming lewd emotes. (amongus twerking emotes are fine)

An animated emote which changes rapidly, such as each frame being wildly different from the previous or having a very high framerate that may otherwise cause significant distraction is not allowed. Changing colors with low brightness is fine.

Emotes referencing alcohol, drugs, or any other substance is not allowed.

Any emotes depicting violence (cartoon gun and knife emotes are fine, as long as there is no blood) is not allowed.

Hateful or provocative emotes are not allowed.

Controversial or any emotes that may cause an argument or "chat-war" is not allowed.

Pointing to bodily harm for oneself or others (including emotes like "LTG lightning") is not allowed.

All emotes has to have 50 channels enabled

The maximum ratio is 1.5:1

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full personal emote guidelines

brittle idol
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Okay, wdym by "has to have 50 channels enabled"

violet tartan
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50 people have to add it to their channel

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as an emote to use in chat

brittle idol
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Well damn, I certainly can't get 50 people to add my emote. Any way I could refund my subscription or no?