#Can't sign in
1 messages · Page 1 of 1 (latest)
Can you link your 7tv profile?

let me see if I can, sure
https://7tv.app/users/642f843ff790952e8061cbac
@soft lintel
it doesnt have a discord connection so u cant use it
can u try with a different firefox profile (about:profiles in address bar)
or a different browser
o_o like I can't use it at all?
I'm a little confused
(I'm going to try linking discord using some other browser ig)
u mean discord? u need to link it first
login with discord without linking it first will result in a new alt account created
linked discord using edge (ew), attempting to log in with discord in firefox throws the same error
going to triple check everything rq
have u tried this yet?
about to, not a huge fan of creating a whole new "Profile" but will attempt
people usually have problem after they reinstall OS, and with a new profile usually fix it

try this
on it
same error for both Twitch and Discord logins
I cleared the entire browser of all cookies and site data, not just for 7tv, to clarify

yeah, I'm stumped too 
@pastel pond check if there are no duplicate accounts or if the display name isn't different
I'm on mobile so I can't sadly
I think in some cases this error was temporary login issues and other times it would be name changes on unlinked accounts and such
could be name changes, but stuff is linked o_o
Did you change your twitch name since?
Because it should update your name on first login to 7tv
But we've seen issues where old name was taken by someone else who also had a 7tv profile and then there were some issues
it all looks beautifully linked on the site
only 1 name
plus its fine on edge
So it's just an issue on Firefox then?
That's new then
advice: dont use firefox - [redacted] dev
Maybe some setting that messes up the log in

either way it's a sad day to not have my settings and stuff migrated
if y'all think of ANYTHING else to try here, PLEASE lmk, but for now I'm going back to FFZ and just keeping the colored name perk of 7TV :b
@wraith kindle do you know about any Firefox specific issues that would affect login?
Error 70401, works on other browsers
Like here
well, it's fixed for some reason now. Alrighty then.
