#Can't sign in

1 messages · Page 1 of 1 (latest)

winter geyser
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Upgraded my PC last night, installed Win11 this morning with a fresh install of firefox. 7TV won't sign in when I try to, whether I use Discord (linked OR unlinked), or Twitch. (Screw YouTube lmao)

Any advice?

soft lintel
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Can you link your 7tv profile?

pastel pond
winter geyser
pastel pond
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it doesnt have a discord connection so u cant use it

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can u try with a different firefox profile (about:profiles in address bar)

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or a different browser

winter geyser
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o_o like I can't use it at all?

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I'm a little confused

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(I'm going to try linking discord using some other browser ig)

pastel pond
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login with discord without linking it first will result in a new alt account created

winter geyser
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going to triple check everything rq

winter geyser
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about to, not a huge fan of creating a whole new "Profile" but will attempt

pastel pond
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people usually have problem after they reinstall OS, and with a new profile usually fix it

winter geyser
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new profile did not fix it, can confirm

pastel pond
winter geyser
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not twitch nor discord

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on a new profile in firefox

pastel pond
winter geyser
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on it

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same error for both Twitch and Discord logins

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I cleared the entire browser of all cookies and site data, not just for 7tv, to clarify

pastel pond
winter geyser
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yeah, I'm stumped too Shrugeg

soft lintel
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@pastel pond check if there are no duplicate accounts or if the display name isn't different

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I'm on mobile so I can't sadly

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I think in some cases this error was temporary login issues and other times it would be name changes on unlinked accounts and such

winter geyser
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could be name changes, but stuff is linked o_o

soft lintel
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Did you change your twitch name since?

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Because it should update your name on first login to 7tv

winter geyser
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it should be the same name

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aside capitalization

soft lintel
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But we've seen issues where old name was taken by someone else who also had a 7tv profile and then there were some issues

winter geyser
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it all looks beautifully linked on the site

pastel pond
winter geyser
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just can't sign in for shit

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only in Edge, which is hot garbage

soft lintel
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So it's just an issue on Firefox then?

winter geyser
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new profile, no plugins enabled

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yeah

soft lintel
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That's new then

winter geyser
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it's the only browser I use

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just installed Windows 11, fresh firefox install

pastel pond
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advice: dont use firefox - [redacted] dev

soft lintel
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Maybe some setting that messes up the log in

winter geyser
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either way it's a sad day to not have my settings and stuff migrated

winter geyser
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if y'all think of ANYTHING else to try here, PLEASE lmk, but for now I'm going back to FFZ and just keeping the colored name perk of 7TV :b

soft lintel
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@wraith kindle do you know about any Firefox specific issues that would affect login?

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Error 70401, works on other browsers

soft lintel
winter geyser
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AAAAA

winter geyser
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well, it's fixed for some reason now. Alrighty then.