#Emotes not showing in Xtra

1 messages · Page 1 of 1 (latest)

coral pivot
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I use the Xtra app for Twitch, and none of the 7tv emotes are visible. Both in live chat and VoD chat. Temporarily enabling a VPN fixes this, but is too slow to watch any streams or VoDs.

real mica
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Can you try alternatives such as Chatsen, Frosty, Dankchat?

scenic lily
coral pivot
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dankchat also doesn't show emotes, just text. the other 2 apps are unusable for me.

reef gyro
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I do use dankchat and it can show 7tv emotes, are you sure you enabled it in settings?

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settings -> chat -> visible third party emotes

coral pivot
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yes, all options are ticked on. are you able to check in Xtra on your end?

reef gyro
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try adding a chat and then going into menu -> more -> reload emotes

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if not maybe troubleshoot with dankchat dev but that is definitely a feature of dankchat

coral pivot
reef gyro
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if it's not something that's even published on google play then I suggest you contact the dev on github for troubleshooting, nothing we can do on our side

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it's not really an issue with 7tv but with this app, so we can't provide proper support

coral pivot
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i wasn't sure where i should've asked so i did both on their github and here. thanks for your time anyway.

reef gyro
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np sorry couldnt be of more help

reef gyro
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@coral pivot actually could you try this? #1204118802984476682 message

if we're talking about mobile app it could be a bit different so you'd have to look up changing DNS on your device