Says I am subscribed but I am not - Changed Card Info and haven't been billed in months | 7TV | Page 1

copper ledge May 4, 2024, 3:58 AM

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So I can't click update payment method or reactive subscription even though it says I am subscribed I don't get the highlighted twitch chat name, and also like I said in title last I got billed was Aug 27, 2023

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I assume that negative number is definitely good proof that something is messed up with my account
email is mattray0295@gmail.com
and twitch username is
Kliickz_

copper ledge May 8, 2024, 2:28 AM

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Sad, no help yet

native vessel May 8, 2024, 8:05 PM

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yeah i'm having the same issue since august of last year

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and didn't get any help either

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don't know if anyone ever got helped woth any issue

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never seen someone who said he got help in their post

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cosmetic help channel i guess

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Despairge

copper ledge May 11, 2024, 4:18 AM

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sadge

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thought they would wanna take my money hahah @native vessel

verbal trail May 11, 2024, 8:26 AM

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wave please contact Kathy via kathy@7tv.app for payment issues, maybe send her a DM too in case she misses it @catiy

native vessel May 16, 2024, 8:59 PM

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yeah did that no feed back

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its GG

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we lost

#Says I am subscribed but I am not - Changed Card Info and haven't been billed in months