#I cant resub on 7tv "Your sub ends in -738590 days" [Error 70410]

1 messages · Page 1 of 1 (latest)

civic ember
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Describe the issue:
I am encountering problems while attempting to resubscribe on 7TV. I initially had a subscription with PayPal, but I recently learned that PayPal is no longer supported as a payment method. Subsequently, I canceled my subscription, and the message "Your sub ends in -738590 days" appeared. I then attempted to switch my payment method to my credit card, but I'm still unable to resubscribe, and I'm receiving an [Error 70410]. Additionally, I've noticed that I no longer have access to my 7TV badges, paints, and my profile picture has reverted.

Where does the issue happen:
The issue is occurring on the subscription page of the 7TV website.

Steps to Reproduce:
I first noticed this issue approximately since September of 2023, and to be honest, I don't recall which specific version it was. It might have been [Version 3.0.3], as many people reported experiencing the same issue during that update.

Expected Behavior:
I expected that changing my payment method would resolve the issue, but unfortunately, it did not.

Environment:
Operating System: Windows 10
Web Browser: Opera GX Stable 102.0.4880.99 (64-bit).

I would greatly appreciate it if someone could assist me with this issue. I'm a founder and have been recommending 7TV to my friends since day one. pepe_smile pepe_smile pepe_smile

Additional note: I tried to use Pure Ugandan Copium to solve this issue but it persisted! dankiRose

deft merlin
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why it shows Fesharu for your username but Best_Moroccan_Fisher for me FeelsDAnkMan

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try relog maybe

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or contact @catiy for payment issues

civic ember
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YEP i relogged and the name issue got fixed but payment still not working

civic ember
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@flint socket elpers please dankiRose

civic ember
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no elpers dankiRose? Rip i guess my issue won't be fixed for another year see you in 2025 for my next ticket

wooden heath
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write Kathy a dm here on discord, that way she should definitely see your message FeelsOkayMan

civic ember
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i did no feed back dankiRose

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i give up dankiRose i don't care anymore

civic ember
wooden heath
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did you still not get feedback on this? Sadeg