light swallow
Describe the issue:
I cant sign in with twitch since 3 months.
I tried many browsers & didnt work then I tried with kick and work fine after that I tried to link my twitch account still didnt work.
its show me this window "pic1"
My profile for reference: https://7tv.app/users/60b0d01f824db02a411fc6ee
Steps to Reproduce
No idea
Expected Behavior
fix it cuz I really miss use 7tv on my chat 
hasty spruce
you only have kick linked to your account
perhaps you tried to relink your twitch connection but forgot to link it back again
you can login with kick on the kick website
as such
light swallow
I tried this solution still I cant link my twitch account
hasty spruce
are you logged in to your 7tv account?
light swallow
yes from my kick account
hasty spruce
and you tried to link the twitch account with the button from your profile page but the error occurs?
light swallow
yup same issue
hasty spruce
@hard jewel @opaque oar if you have the time can you look into this?
7tv acc: https://7tv.app/users/60b0d01f824db02a411fc6ee
Twitch acc: https://www.twitch.tv/m2h2bob
Doesnt seems like the twitch account is connected to any other 7tv account, but the error occurs when attempted to link
out of curiosity, are you able to link your discord account?
light swallow
yes Its work fine but it's changed my account name to m2h2bob_0
hasty spruce
yes Its work fine but it's changed my account name to m2h2bob_0
it seems like you've just made another account with your twitch instead?
https://7tv.app/users/65848cef83833b99670e28ec
anyways
for now you can request a merge account request at https://discord.com/channels/817075418054000661/1204296851541467157 if you with to have the twitch connect back to your main 7tv account
light swallow
ok thx
opaque oar
~~<@234366484544094210> <@383195095610163200> if you have the time can you look...
Has this been sorted?
hasty spruce
this have moved to merge request
but when i pinged you guys, i checked with the API that the twitch acc was indeed not connected
if what they are saying not wrong, not sure why connecting the discord would link them to the one with twitch linked somehow
plucky jacinth
Describe the issue:
Having same issue as OP here since late October. I originally had my twitch as the main connection for my 7tv account but I unlinked it by accident. It's been working flawlessly on Kick as that has been my remaining link, however, I would really like to get this working again from twitch as well. I took similar troubleshooting steps with much of the same results here between @hasty spruce and OP that can be found in this thread: https://discord.com/channels/817075418054000661/1163510234992611348
My profile for reference: https://7tv.app/users/63ec2bb112a2d9004173d661
hasty spruce
Describe the issue:
Having same issue as OP here since late October. I originall...
what is your twitch account?
and are you still not able to link your twitch account to that 7tv account?
plucky jacinth
Twitch account: https://www.twitch.tv/epiclyepic5
Still comes up with the internal server error every time I try to link either through the 7tv extension or the actual browser page itself (7tv.app).
hasty spruce
Still comes up with the internal server error every time I try to link either th...
you cant link your account through the extension
are you trying with this button in your profile page and still fails?
plucky jacinth
Correct, the link accounts twitch option still gives me the same error (pops up in separate window with failed authentication internal server error). Although, I may have just made this worse now by relogging on Kick. Now pressing the 'Connect 7TV' button on the right side as shown here with the screenshots and it prompts for my twitch account or creating a new account. I can't even log in to 7tv now.
hasty spruce
that button just serves to log you into 7tv.app via kick
when you go to 7tv.app again, are you logged in?
and i think you can just press continue to log in
it's not like it will make you a new 7tv account since you already have one linked with your kick
hasty spruce
you cant link your account through the extension
are you trying with this button...
when you are able to log into 7tv.app, can you try linking your discord account and see?
plucky jacinth
okay you're right its logged me back in now when I hovered my cursor over the continue button it said 'create a new account'
I'm logged back in again on 7tv.app through Kick. I can try to link discord but when you had me do that before in the previous thread you helped me in it created another account with epiclyepic5 and added a '_0' at the end so it was like 'epiclyepic5_0'. Kinda seems similar to what happened with OP here. I'm thinking it will probably do the same thing, but I can try again if you think it will have different results?
hasty spruce
I'm logged back in again on 7tv.app through Kick. I can try to link discord but ...
all good
can you put the link to the dupe account here?
and while you're at it, can you link the twitch account to that dupe account
when that's done
apply for a account merge request at https://discord.com/channels/817075418054000661/1204296851541467157
plucky jacinth
I had it deleted back in November with this message: #help-old message since I thought the account was pretty much a dud. I can go back through and do it again so I can put the merge request through. Can this allow my twitch to be the primary connection again if it gets merged or how will that work?
hasty spruce
so the idea is:
By attempting to link your discord to your main account, it might miraculously create a dupe account for you, and from there your link your twitch account to the dupe account
Once you have both account, the devs will do some magic through the backend and merge both account. Whether they will make twitch your primary connection is entirely on them, but you can put a remark about that in the request
