#I cant resub on 7tv "Your sub ends in -738590 days" [Error 70410]

1 messages · Page 1 of 1 (latest)

tall zinc
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Describe the issue:
I am encountering problems while attempting to resubscribe on 7TV. I initially had a subscription with PayPal, but I recently learned that PayPal is no longer supported as a payment method. Subsequently, I canceled my subscription, and the message "Your sub ends in -738590 days" appeared. I then attempted to switch my payment method to my credit card, but I'm still unable to resubscribe, and I'm receiving an [Error 70410]. Additionally, I've noticed that I no longer have access to my 7TV badges, paints, and my profile picture has reverted.

Where does the issue happen:
The issue is occurring on the subscription page of the 7TV website.

Steps to Reproduce:
I first noticed this issue approximately a month and a half ago, and to be honest, I don't recall which specific version it was. It might have been [Version 3.0.3], as many people reported experiencing the same issue during that update.

Expected Behavior:
I expected that changing my payment method would resolve the issue, but unfortunately, it did not.

Environment:
Operating System: Windows 10
Web Browser: Opera GX Stable 102.0.4880.99 (64-bit).

I would greatly appreciate it if someone could assist me with this issue. I'm a founder and have been recommending 7TV to my friends since day one. pepe_smile pepe_smile pepe_smile

tall zinc
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@willow verge elpers shyyBop !!!!

tall zinc
tall zinc
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Danki i guess my ticket is ded Despairge this the 3rd one i'mma just give up

buoyant gate
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@tall zinc what happens when clicking reactivate subscription?

tall zinc
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@buoyant gate i get this error. I changed my payment method to my credit card, but for some reason, it still gives me this error

tall zinc
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my issue is still not resolved i even tried using Pure Ugandan COPIUM and unfortunally it did not work sadE

tall zinc
copper sorrel
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Ah

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that would explain it

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Make sure it meets the guidelines, if they've changed at all

tall zinc
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ok thanks! DonkL

muted valve
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Im trying to sign into 7tv through twitch so I can cancel my subscription. For some reason everytime I press sign into twitch it says internal error. so i basically cant log in so i automatically pay every month since its bugged could someone please help