"Processing Emote" for ever | 7TV | Page 1

old prairie Oct 9, 2023, 11:02 AM

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Describe the issue
The newest version of an emote I published is stuck on processing and I can't remove or update it. It is not an animated emote.

Where does the issue happen
Website

Steps to Reproduce
visit the link for the emote with the issue:
https://7tv.app/emotes/651e743d32b1db5b90eef132

Expected Behavior
The emote version should show properly like its previous versions:
https://7tv.app/emotes/65120f5958b80a4d09f1d8b7

Environment
OS: Windows 10
Web Browser: Chrome Version 117.0.5938.134 (Official Build) (64-bit)

granite kiln Oct 9, 2023, 11:04 AM

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#help-old message

old prairie Oct 9, 2023, 11:09 AM

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the uploaded png image is 858x414 96 DPI 32 Bit and 361 KB in size
it is processing for over 5 days now and there is now way to remove it or reupload it.
I believe there was an issue with the website at the time of uploading so that might have been the cause?

granite kiln Oct 9, 2023, 11:11 AM

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maybe try uploading it again

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if it is stuck in "processing", that means it is not being processed and the emote is deleted

old prairie Oct 9, 2023, 11:15 AM

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okay now reuploading did work (I have tried it multiple times in the past)
the faulty version is still there but I guess I'll just ignore it

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thank you

#"Processing Emote" for ever