#gif doesn't work

1 messages · Page 1 of 1 (latest)

devout nymph
#

I just subscribed, paid 5€ to get animated profile pic and it doesn't work. How do I solve this?

ebon steeple
#

do you have the 7tv extension installed?

devout nymph
#

sure

sudden crypt
#

make sure it's a square, and the emote limitations are applied to pfp as well

devout nymph
#

its square, otherwise the gif doesnt upload, i tried before with a non square

#

and i put the minimum resolution possible either to try if this is the problem, and nothing

#

when i refresh the 7tv page my gif is gone

#

even saving

sudden crypt
#

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large.

#

all of these are true?

devout nymph
#

yes, 500x500

#

and less than 60 frames

sudden crypt
#

less than 7mb as well?

devout nymph
#

let me see

#

as my computer says, yes

#

6,82

#

need to be under 6?

sudden crypt
#

under 7 should be fine, but maybe forsenThink

devout nymph
#

i will try, wait a sec

#

this time a new message appeared when i clicked save, maybe this time worked

#

so its under 6mb i guess

sudden crypt
#

i see it now