#7tv Emotes Not Working in Twitch Chat

1 messages · Page 1 of 1 (latest)

quiet oak
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I have all my settings and addons activated for 7tv, but my twitch chat only shows BetterTTV emotes. Problem is described in the video, because its easier to give you the information and details there.

raw valley
quiet oak
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It can't possibly be streamlabs because there are other streams I've seen using it just fine only a few hours ago. Also, I had every thing working just two days ago and there has been no major update for streamlabs since then.

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I appreciate the help but this has to be related to some settings or method by which I've set things up other than Streamlabs.

late widget
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It's not, it's related to the deprecated v2

copper hemlock
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And since v3 has been out for some time and they didn't decide to update I wouldn't have my hopes up with them updating any time soon

quiet oak
# copper hemlock It is streamlabs, they are using old deprecated api v2 version as krankerx menti...

I appreciate that you're offering an alternative solution but if I'm being honest that overlay isn't something I think myself or many people would realistically use, its very limited in customization and generally unappealing.
There is absolutely a way to change the settings in a way that it works, so it feels like a little bit of a cop-out that your team here is blaming Streamlabs API. I know for a fact other streamers are using the Streamlabs widget with 7tv and having no issues currently. Again, thanks for trying to help and I understand you guys aren't paid to provide support so I'm grateful for any assistance at all. However if any of you have time to look into this further, I'm sure there must be a way to set it up properly.
I will continue to troubleshoot it myself and if I find a solution I will let you know so you can deliver a more acceptable response to anyone experiencing the same issue. My guess is that I may have to reinstall OBS unfortunately.