7tv v3 not working on Firefox (v2 did work)

[heady wyvern]

Tried uninstalling and all that jazz, but after trying the nightly version out, noticed that the onboarding part where you select platforms, asked permission for youtube.com twice and not for twitch.com. The normal add on didn't ask this at all. But it might have gotten the permission from before (v2).

Adding permissions by hand didn't help.

#general message
Link to my first message.

[woeful venture]

i have almost similar problem. once it works once not :/ and idk why :/

[misty gorge]

v3 doesn't seem to work at all in Private Mode on Firefox. Is this intentional?

[frozen pike]

it can't work in private browsing

the extension relies on some features that firefox blocks during private browsing

because they would leak data onto disk where it shouldnt be

but this is not something we can control

specifically indexeddb, which in firefox's implementation, is purely disk based

so they have the dilema of not being able to provide functionality at all in private browsing, since it would always leak the presence of a site onto disk

[worldly dirge]

I have the same issue on Firefox

[feral fog]

I don't really use 7tv on youtube except for the true theater feature, but after the update it doesn't work anymore on firefox, sadge, please fix

[manic kelp]

For anyone who's been having issues with 3.0 not loading 7TV emotes, for me it turned out to be noscript blocking the 7tv.io domain. 2.2.3 didn't need this domain whitelisted so I just assumed the new version was busted, but after adding it to the whitelist it solved my issue

[heady wyvern]

Ah, so my issue is the private browsing. I would love a version that works on private browsing.

[main zodiac]

I don't use private browsing. I have had the same issue for 3 days now. I uninstalled the extension i have tried using the beta built and the normal one. Emotes were working fine before.

[frozen pike]

no

about:config

dom.indexedDB.privateBrowsing.enabled -> true

because they way they work is fundamentally different

7tv operates in the page's own context (because it has to to patch twitch internals)

extensions like ublock run in their own seperated contexts

with elevated permissions

however we cannot

[shut niche]

anyone knows how to bring back true theatre mode on youtube firefox? mine stop working 😦

[glass anvil]

I am running into the same problem as Blanc on firefox 111.0.1

[misty gorge]

Appreciate the response. Guess I'll just run Firefox and Chrome at the same time if I want to be on original and alt accounts simultaneously.

[frozen pike]

If you want to be on an alt on Firefox you can use container tabs

Right click the new tab button and you can create a new container

[glass anvil]

seems like you need an extension to do that: https://support.mozilla.org/en-US/kb/containers

[frozen pike]

I don't have that as an extension

but I've seen some firefox installs dont have it by default

and I assume that's why

for me its just an option

in firefox

[main zodiac]

Any news regarding the problem? My V3 is still not working on firefox

[heady wyvern]

Same

[broken thistle]

Seems like this feature got regressed away with a lot of other youtube support like the emote menu

[main zodiac]

Hey guys, wanted to thank you for the fix. With the new patch its all working again ❤️

[heady wyvern]

Mine is still broken. Even after update.

[fresh mauve]

fixed it for me, thank you so much

[main zodiac]

So there is another issue I have noticed. I am using alternate player for twitch. In the chatbox of that player the 7tv emotes do not work. Though I expect this is more of an issue on the side of the alternate player than 7tv

[late glen]

There's a Compatibility tab in the 7TV Addon

[main zodiac]

@late glen thanks for the info 👍

I simply get by with popout chat of the regular twitch player + video of the alternate player. I really like the features it offers.

[worthy crest]

hi i have similar issues
emotes weren't working on my windows 10 firefox
tried updating but it just wasnt downloading it, it said downloading but as soon as i closed the 7tv window and opened it again it reset
so i uninstalled and now i can't reinstall cause the site says it's broken on firefox and the link to the nightly version is broken

[vocal summit]

I have the same problem : I uninstalled an older version of 7tv in firefox and wanted to install the latest build but the download link does not work . firefox browser-addons reports : "that item is no longer available"

[heady wyvern]

Uninstalled and installed the new add on from the website and it still doesn't work.

[frail atlas]

I have the new 3.0.7.2 nightly version downloaded via the link on 7tv.app. It has since updated itself to 3.0.7.3. Works fine for me.

¯_(ツ)_/¯

Also tested the stable 3.0.7 version from 7tv.app. Works fine for me too.

[worthy crest]

Can confirm it works again with the new update

Thanks mr. devs

[frank drift]

A few days ago, mine stopped working, entirely. If I click on the 7TV tab for the emotes, ti won't load anything. Then, I went to update, but it just says it's downloading, but never downloads. I click back to the Twitch stream, and it goes back to wanting to download, again.

[frail atlas]

@frank drift Did you download the latest version from 7tv.app? If not, remove the version you have now and get 3.0.7 from the 7tv website. It will update to the latest version automatically, 3.0.9

[frank drift]

The only thing I see to download is a browser extension. I don't even see anywhere to uninstall the current version, anywhere, either.

[frail atlas]

In Firefox press Ctrl+Shift+A. Find 7tv in the list, hit the ... menu and select remove. Then on 7tv.app download the web extension, either Stable or Nightly. It will then auto update itself.

[frank drift]

Okay, I removed the old one, and downloaded the extension, which is just an xpl file. So, how does it autoupdate?

[frail atlas]

You have to install the addon file, but then the app will keep itself updated. Just watch Twitch and the app will update in the background.

[frank drift]

It's an xpl, not an installation file, though.

[frail atlas]

When you downloaded the file Firefox should have asked if you want to install the add-on. If not I think you can Ctrl+Shift+A again. Press the gear menu button in the top-right, and select Install add-on from file.

[frank drift]

Ah, thank you! Yeah, it didn't automatically ask me to install it, but now it works!

[frail atlas]

[feral pike]

this worked for me, thank you ❤️ My emote menu wouldnt come up when I clicked nutton next to chat box but I could still see emotes in chat. I was stuck on version 3.0. Manually removed extension and downloaded new version from the 7tv website and its working again

[lean heath]

I have the same problem, I completely removed the extension and restarted firefox but when i try to download the new release from the website (doesn't matter which) Firefox tells me "The Add-on couldn't be downloaded due to a connection error"... anyone got an idea on this? it's the only add-on this happens with :P

[frail atlas]

Hmm, not sure about that one. It's downloading for me. What happens if you go to https://extension.7tv.gg/v3.0.7/ext.xpi in a new tab?

[lean heath]

same thing

[frail atlas]

I would take it to the #help-old channel. It'll get seen by more people.

[lean heath]

Ight, will do

shall i link this thread in the message, so the problem is described?

(basically I don't wanna write it out)

[frail atlas]

I would just say that when I try to download the extension for Firefox from 7tv.app I get the following error: xxxx

[lean heath]

ight