#I see subscribers who formerly paid 7tv, but the subscribers who currently have subscriptions do not

1 messages · Page 1 of 1 (latest)

humble abyss
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I see the old subscribers with color and icon, but I don't see the color and icon for those who really have an active subscription, this is on twitch.

I already installed several times the extensions, the beta and the stable and it is not solved, I expected that the color and icon of 7tv would be seen in the subscribers who currently pay and not those who did not renew their subscription.

I attach images, those that are screenshots are mine, where you can see that the user "o_OAlphaO_o" who was a subscriber in the past and did not renew his subscription in my chat (Screenshots) appears with color and 7tv icon, but my friend (Photo with cell phone) if it appears without subscription and icon that is how it really is, since Alpha did not renew the subscription. I also attach another test where my friend "Santuliar" has an active subscription, it has a color and an icon and these do not appear for me.

I use chrome Version 111.0.5563.65 (Official Build) (64 bits), Windows 10 Pro 21H2 and the extension 7TV nightly version 3.0.0.19800 nightly.

Thanks for the support and sorry if my writing is bad since Im spanish speaker.

imagen_no_subscriptor.jpg Imagen_subscriptor_2.png Imagen_subscriptor.png santuliar_2_sin_color.png Imagen_santuliar.jpg
vague jungle
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someone doesn't need to be a sub to a twitch channel to be able to use their 7TV subscriber features. its a completely different subscription that have nothing to do with one another

humble abyss
vague jungle
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its possible cosmetics and stuff are messed up right now as well

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humble abyss
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Possibly it's? I have had the error since yesterday, but I've not met anyone who has the same thing happen only to me

vague jungle
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yesterday there were stability issues as well. currently 7TV is releasing V3 of the extension so there is a ton off traffic