#Unable to log into 7tv.app and connect Twitch account

1 messages · Page 1 of 1 (latest)

proper fog
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This is the error displayed in the pop-up window, which is supposed to refer me to the site, in which I should be able to connect my Twitch account to 7TV.

{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error: Database Write Failed (user, stat)","error_code":70500}

scenic vapor
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Have you tried right clicking the twitch and logging in with a different linked account? (if possible)

proper fog
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Nice feature, but I received this error attempting with discord: {"status_code":404,"status":"Not Found","error":"Unknown User","error_code":70442}

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With Youtube, I received this error. I have not touched any privacy settings or alike on that account.

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I receive the same errors across above mentioned browsers.

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I receive the same errors across multiple devices.

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Perhaps it has something to do with country of residence, I live in Denmark.

scenic vapor
vast locust
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what should I do if I get an error when logging in to my account

uncut heath
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Message for ants

vast locust
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{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error: Database Write Failed (user, stat)","error_code":70500}

short atlas
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I'm having the same issue Sadge I tried logging out, and logging in with a different account, which works, but then if i try to login with my main account, I cannot Sadge

vast locust
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same sad

cobalt mica
scenic vapor
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NoNo Just trying to be helpful

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@frozen river ? pls o lord and saviour

pastel night
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I have the same error

dawn grotto
vast locust
plucky atlas
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Sure, can you provide more information on ur specific case

plucky atlas
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Like walk me through the steps

short atlas
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Hey, I can give you repro steps:

  • Open the front page of the website.
  • Press the sign-in button.
  • A new pop up window opens with the below error (internal server error).

I mentioned it above, but I can sign in with a different twitch account just fine, but with my main account, I just cant Sadge
If you need any extra info, let me know 👍

vast locust
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I have exactly the same problem

frozen river
frozen river
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i am not sure, try following the instructions in the above message @azure compass

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this is not actually an issue but due to users unbinding their account, rendering it inaccessible

short atlas
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Now that you mention it, I recall trying to link my discord and then nothing happened, so I moved on. This was before the issue started happening 🤔

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What you instructed above seems to fix it, so thank you ^^

short atlas
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try again, i think it failed for me the first time ^^

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if not

dawn grotto
proper fog
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Still getting the same error upon attempting to log in. I don't recall ever using their service and unlinking though.

leaden cloud
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right click on "log in" in the 7tv page, click on "use discord" and then connect your twitch account in settings

woven lance
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having trouble linking my account to twitch i press link to to twitch and save and nothing works i try using the emotes in my chat and doesnt work can someone help?

high warren
echo warren
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Hi, I'm having this issue as well. But, I noticed the authorize link is different than before and I'm not sure if that's the reason why I can't login or not.

twilit gate
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same for me i cant login at all

agile sluice
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having the same issue

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I can't get log in either