community-solutions

[vagrant cairn]

when i first joined the room mic would had a red warning sign, turned to yellow and then to normal

[vagrant cairn]

Help. i've encountered a bug 2 times by chance, I cant heard what others saying in the room, it's a mic room and there must be someone talking and my volume is on, in the meeting it didn't show if a person is talking or not. idk ppl could not hear me also

[tough rock]

Sounds like you may be having trouble connecting to voice services, you may need to check your network connection

[wide cloud]

Hi. I have trouble with game. I download goose goose duck on steam and on your official website but I still have the same problem. When I just join the game when I want to join to lobby I can't do that and all my word just change to random language. I try to download this on any diffrent accont but it is the same problem. I just restarted my router but my boyfriend who use the same spot as me can play normally. We do anything we can but still have the same trouble. I send you the screenshot how looks a like it now.

[brittle coyote]

@wide cloud

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@wide cloud
What platform are you playing on?

[azure fiber]

Can someone please help me. Ive ran into the issue were steam wont let me launch the game.

[wide cloud]

I try play on PC (windows 11) on Steam

[fallen stirrup]

Try changing your DNS or a vpn temporarily, it seems like it can't download the language packs, which is a very weird issue.

[turbid musk]

Guys i have a problem my game keeps crashing on this exact screen

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[grand valley]

guys my friend still cant join our games or see anyother game

please help

its annoying

they tried everything, from using a vpn. reinstalling removing anti virus doing ipv4 and not ipv6

[proven ice]

Please have your friend request assistance here, or contact support with the instructions in #troubleshooting-and-bug-reports

[wide cloud]

but it is diffrent because before everything was fine and now something like this. It is not nice to say it that vpn will help. Not only the language is the problem.. because I still can't join to the game.

[solemn kernel]

Will there be some kind of event for the new year?

[brittle coyote]

@solemn kernel

When will we get the next roles/maps/feature/cool stuff?

As soon as it's ready! The gaggle team develop quickly, and we release patches fairly often. We don't often give out firm dates because it's either going to be a lie if we're wrong, or it'll be a rushed product that might sacrifice quality for speed. This could translate into releasing something without sufficient testing and creating lots of bugs for the game.

If you find none of that explanation sufficient, as Herbert always says, today we are one day closer than yesterday.

[vague drum]

can someone explain to me...??

[tough rock]

@vague drum what does it show after you click the i button

[vague drum]

after I opened the game and joined the room, and he came out suddenly

[limpid tree]

i have this exact problem but i also have this

it just means is not reacting

so what do i do?

[turbid musk]

i did that and it still doesnt work

[proven ice]

What specific device are you using?

[turbid musk]

pc with ethernet cable

[proven ice]

You may need to try connecting with a VPN

[hearty shadow]

I am playing on Android and in the lobby I can hear the music and everything through my earphones but when I join the match sounds of other player come out of my speaker and not my headphone and when I go in setting it's only default device and no other options

[turbid musk]

why is that

[proven ice]

Your connection to the game servers may be getting blocked by your ISP and/or government. If you verified both your upload speed and download speed are consistently over 10 Mbps, this may allow you to connect.

[vocal adder]

geeses werent able to report that stucked body in shuttle idk if this is a bug or glitch

[waxen sandal]

That's definitely unintended

[tender finch]

my games been stuck like this for 2 days now

and i just want to play

yep\

[waxen sandal]

What version are you on, the game is fully up to date?

[tender finch]

steam

i think it is updated

okay

idk how to block and mute players

[waxen sandal]

You definitely will, that folder stores all the game data used for managing your account

[tender finch]

i need help

im not good at this

you guys helped alot

[waxen sandal]

This problem appeared two days ago? I assume the game has no issue finding lobbies before that then?

[tender finch]

yep

[waxen sandal]

Have you ran through the basic troubleshooting methods of verifying your internet connection is stable and fast enough.
This is a common cause of grief for players

[tender finch]

can you put that in smaller wors?

words

[brittle coyote]

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[waxen sandal]

This might be simpler

Sometimes if your internet connection is not good enough, you'll have issues finding lobbies / playing the game. It's worth checking it meets the minimum recommended

[waxen sandal]

That looks fine, a decent amount above the recommended minimum.
So we can safely assume it isn't internet issues being the cause

[tender finch]

so what do i do?

tested it again

[waxen sandal]

I believe some players have needed to use a VPN for various reasons. This may help.

Sorry, I don't generally know too much about these types of issues, others may be able to help further

[tender finch]

okay thank you

[waxen sandal]

There might be some advice in #known-issues

[proven ice]

Can you send a screenshot of the title screen? We can verify you are on the latest version

[tender finch]

thank you

its finally working

[proven ice]

[tender finch]

?

[proven ice]

Thanks for the help @waxen sandal and @potent badger

[waxen sandal]

Glad to see it's working, thank you for coming along

[tender finch]

thank you very much!

[night flame]

i have problems with my mic , when I was talking my mic got echo

I using tab to play ggd

[thorny raft]

Is this a method that can be used when there is a 'unity playback engine' error?

[half magnet]

My friend is trying to play on his computer and he keeps getting a loading screen of unlockable content 0/12 then it crashes. we have done all the normal stuff, Is there a fix? i really wanna get him into GGD!

[wintry breach]

What is he playing GGD on? Discord, Steam?

[half magnet]

steam

[inland zephyr]

Error
It seems that you already have a Gaggle account connected to your Twitch account. To continue, please log out and log back in with your registered account.

what to do ???

[inland zephyr]

https://gagglestudios.zendesk.com/hc/en-us/requests/new

not open

[proven ice]

Users in certain countries may need to use a VPN to connect to Gaggle sites

[onyx bolt]

My voice is not going to the other party, how can I fix this problem?

[vocal adder]

...

this happened after i disconnect and come back to lobby

[proven ice]

I would check through #known-issues for potential solutions for microphone issues

[vocal adder]

Did send bug report tho

[south spade]

a friend got kicked midgame. it said they disconnected in meeting but said kicked in chat.
they couldnt join back in, or even click the join button afterwards when trying to join the lobby, and the owner did not kick them, and partied everyone afterwards to make sure they could join back in.
they joined back in and their username was the ingame code (not the preset username), and immediately got disconnected.

im wondering is this a bug i havent seen? or a hack? it seems like the nature of a hack but it would be very random to target him in particular cause he hadnt spoken, is a low level, and had recently joined the lobby, so it makes more sense to be a bug

[frail onyx]

I can't do anything on this screen

[fallen stirrup]

Press Alt+Enter

[brittle coyote]

I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[normal dune]

Hi, i wanted to play with friends, so i installed the game from Steam, hit play, says i am playing the game, nothing happens for about a minute and than it stops.
I am running Linux Mint 21.2, i use Proton 8, i have installed Proton EasyAntiCheat Runtime.

[brittle coyote]

You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

[sacred hare]

Hey guys.

Update: I joined off my friends list. Now it says do I want to complete the tutorial. But it will let me join public games now. Thank you!

I haven't played for a long time. Probably about 2 months
In that time I've gotten a new laptop
I've logged into my account. I can see my friends list. All that good stuff

I try to join a public lobby. And every time I click on want to join it's sending me to the duck tutorial. I've completed the tutorial and it still sends me back to the tutorial

[tough rock]

Please do not spread potential misinformation. The minimum requirements are listed as both 10 Mbps for both upload and download speeds. If either is below these speeds, you are likely to experience connection issues, especially with more players in the lobby

[wanton island]

weird, i genuinely havent had issues, but aight

[worthy grove]

Hi Sebi! Goose Goose Duck does not have current support for Linux. As a Linux mint player though I have found running Proton Hotfix with the launch command of PROTON_USE_WINED3D=1 %command% works.

Note: I am not sure how this will run on your system but for me whenever I join a voice server it causes intense lag when joining and intense lag when someone else leaves or joins. A potential fix for this is using Proton GE. My computer doesn't have the specs to run Proton GE so I cannot verify how well it works.

[amber perch]

my game always crash when i try to join game i already try to reinstall and also restart my device but it doesn't work. its been like this for a long time. is there anyway to fix it or its bug

[proven ice]

What specific device do you play on?

[amber perch]

i play on Ipad.

[proven ice]

What specific model is it?

[amber perch]

Gen6 you mean this?

[proven ice]

The 6th gen iPad does not meet minimum requirements for the game. The device has insufficient RAM.

[amber perch]

oh okay thank you for your help!

[polar sky]

Hi! I want to move my account from IOS to steam is it possible?

[wanton island]

do you use the same email for both accounts?

[proven ice]

Create an account in the Steam version. Go back to the mobile version and there should be an option to merge accounts in the settings. Follow the instructions carefully to avoid overwriting the existing account.

[polar sky]

I'm using Game Center for IOS so I don't have enail on IOS version

[polar sky]

I'll try it thanks

[polar sky]

Sorry I can't find an option to merge accounts

[proven ice]

You can contact [e-mail] for further account assistance

[polar sky]

Thank you

[rocky moat]

So there's no certain answer for this error in this channel right?
"Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32764"

I went to the troubleshooting. Hope I receive answer asap.

[proven ice]

I would try the troubleshooting for this similar error

#known-issues message

[rocky moat]

It did not work but worth of shot. Thank you.

[proven ice]

I would ensure there are no cheat programs installed on the device, even if they're for other games. You can try disabling anti-virus software

[rocky moat]

No I don't have any cheat programs not even like a game trailor.
I am using Window 11 Defender right now, Used to have Norton 360 but I delete the program week ago.
The problem is I played this game like 20 hours ago and had no issues at all.

[rocky moat]

For some reason my game is back(I have no clue why). Thank you d20dad for helping me.

[still bloom]

my online friends list isnt working. It'll work in the game menu but as soon as im in a lobby it will not show up and i can only see my offline friends

[proven ice]

Are you on PC or mobile?

If PC, please check this possible solution
#known-issues message

[still bloom]

so im on pc and i did that and it hasnt fixed it

[thorny raft]

How do we report game cheats/hacks?

[proven ice]

Sending an in-game bug report when you are back in the lobby after a game ends is best. The team will get the logs for the previous game that ended. Otherwise, if a user has video of these issues, they can submit those by following the instructions in #troubleshooting-and-bug-reports

[thorny raft]

Thank U

[rocky moat]

Same issue occurred again :/

[primal crane]

i am getting sequrity violation when joining a room

[rocky moat]

So I found out that it wasn't the game that cause this problem. Some how my route port was closed(Not 100% sure tho). I restart my router and the game works again. :/
Anyone else having code: 32764 issue, try to restart your router.

[deep tusk]

alguien juega

[soft lion]

#lfg-español

[tired tendon]

Hello

[terse badge]

@tired tendon You can find games in #lfg-português

[supple sundial]

This is the second time already that some malicious person installs a bot that spams up the chat to cause everyone's game to lag up, forcing everyone out of the room

There needs to be some filter that disallows multiple messages to be sent within a short period of time

[woeful bloom]

pelican seems to be glitched that killers hear the swipe but it doesn't kill peli on eagleton. will try to submit offical bug report shortly.

[waxen sandal]

There already is a filter in place, I believe it's about 5 messages in a short time, after which the game should block you from sending more for a while. (I may be inaccurate on the exact numbers)

If people are somehow bypassing that via cheats or bots etc, please report the account so the team can assess the situation.

[supple sundial]

That's the problem. When we try to view the chat window, the game lags up. We can't see who did it, and even if we could, we can't report it because the game is lagged up

[amber tendon]

what the solution?

this problem since yesterday

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[amber tendon]

yes i have ethernet

[brittle coyote]

@amber tendon

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[amber tendon]

my net bal i get d190 u12

i want restart net in pc and see

[amber tendon]

Same problem

[brittle coyote]

@amber tendon

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[amber tendon]

@proven ice i try with bluestacks and he work idk but in steam i cant

[proven ice]

@amber tendon
What platform are you trying to play on?

[amber tendon]

steam but not work now i play with Simulator bluestacks and work so good

[proven ice]

Are you on windows or Mac?

[amber tendon]

windows

[proven ice]

@amber tendon
Please complete the speed test on the windows device

[amber tendon]

its same photo i tell u s200 this diffrent

[hearty shadow]

my game crashes on startup, and to fix it I delete Gaggle registry folders in HKEY_CURRENT_USER/SOFTWARE, and it works for like an hour, but then it starts crashing again, and I also have to complete the tutorial each time after deleting gaggle registry folders. Reinstalling without deleting registry folder doesn't seem to help. I also checked windows event viewer and nothing there.

[thorny raft]

How can I get a refund for my Gold purchase on Steam?

[proven ice]

A purchase made on Steam would need to be refunded through the Steam platform. You can contact Steam support if you are having trouble with their refund process.

[fierce ice]

Help me please.
The game is currently crashing

[proven ice]

What platform? And what specific device if on mobile?

[fierce ice]

PC
Everything works fine on mobile

[fierce ice]

Fixed it
I downloaded the update via the mobile network and then it worked fine

[hearty shadow]

I have a suspicion

so the game randomly fixes itself sometimes and breaks again but

it does that after that bug where the lobby list won't refresh, and I would do that solution where I would try to host a new lobby and when it doesn't work, I would press "go to main menu" on the loading screen and it would fix the lobby list... Except after the last update it fixes the lobby list initially, but then when I try to join any lobby, it fails to join. Except after a while it suddenly loads in the lobby I tried to host a few minutes ago and canceled the process, and then it suddenly starts loading in all the lobbies I tried to join and failed

but if I exit before it finishes doing that, it might be making the game crash on startup next time

[proven ice]

You may wish to try connecting with a VPN

[high copper]

Why can't I use my Bluetooth headset in the game?

[stark bough]

I can't open the game, it was working fine when I first played it, but after I closed it, I can't open it.

When you open it, he'll be in the upper left corner.

[brittle coyote]

@stark bough

I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[stark bough]

You saved my life.

[tough rock]

@high copper what device are you playing on, and what specific headphones are you using?

[sonic swallow]

OK

[late rain]

I usually play games with the Apple Order, but when I log in, it doesn't go over the loading screen
It's been like this for two days. Please solve it

[sharp ridge]

I have a glitch where i cant see my online friends anyone know how to fix that?

[terse badge]

@sharp ridge Have you tried #known-issues message ?

[sharp ridge]

oh no ima try that thank you

[left depot]

Hi guys, my game won't load and it says that my internet is bad but my internet is very good, I already spoke in Portuguese chat and English chat so I wanted you to help me

And I already uninstalled and installed it and nothing worked.

[loud sparrow]

What type of internet do you have?

[left depot]

Just a little problem, I don't know English, I'm speaking through the translator and I'm Brazilian:(

[loud sparrow]

Interneto

?

[left depot]

In Brazil, the internet speaks the same way as English.

[loud sparrow]

Wifi or Data problemo?

[left depot]

I will see

Actually, what do you mean?

[loud sparrow]

Are you trying to play on wifi or on data?

We need information

Mobile or PC problemo?

Wifi or Data problemo?

We can't help you if we don't have any information

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[loud sparrow]

That's what I was asking about

If you are using mobile data or wi-fi

[left depot]

Yes, I use it on mobile

But I don't think there will be any way

[loud sparrow]

On 📱?

[left depot]

??

[loud sparrow]

And wi-fi or data on 📱?

[left depot]

No I think

[loud sparrow]

Because if on data, maybe your network isn't strong

[left depot]

Are you talking about mobile data?

A is not connected

[loud sparrow]

So not mobile data?

[left depot]

No

[loud sparrow]

What no?

No wifi?

No mobile data?

[left depot]

Mobile data is not connected

[loud sparrow]

So you are using wifi?

[left depot]

I'm using wifi plus mobile data

[loud sparrow]

That's the problem

Use only one of them

[left depot]

And I'm only using one wi-fi

[loud sparrow]

Check your network 🛜

[left depot]

I already checked and nothing goes

[loud sparrow]

Then find another wifi

Or log out and log in again

[left depot]

But I only have it from my house

[loud sparrow]

Goose goose duck need a lot of network, a stabil network 🛜

[left depot]

And I also logged in again

[loud sparrow]

[left depot]

And mine is very stable

This is very confusing

[loud sparrow]

How much stable?

For 💯?

[left depot]

Yes

[loud sparrow]

Then go and give a break for the game and try it again later

[left depot]

Look at this photo, the screen when I'm trying to find a match stays there for 10 or 15 minutes

[loud sparrow]

Go out and back from the game

It should help

[left depot]

I already took a break and it doesn't work

[left depot]

And every time it doesn't work I unlock EVERYTHING AND IT EVEN WON'T GO

[loud sparrow]

It's confusing, I agree

[brittle coyote]

@left depot

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[loud sparrow]

[proven ice]

Run test
Send screenshot after please

[loud sparrow]

If Vicente will understand something from it

[left depot]

Over 60

[loud sparrow]

What over 60?

[proven ice]

@left depot
Try VPN

[loud sparrow]

What is VPN?

[proven ice]

It can sometimes help connect to the servers when an internet provider or government restricts access

[loud sparrow]

Still don't know, what does that word mean

[left depot]

Well, it didn't work:

And the game still won't load

[elder quarry]

Guys, I tried with headphones and without headphones and If I say something with mic active, thr others can't hear me

It's not a problem of my phone or my mic, bcz in call with my friends they can hear me

Can someone help me?

[proven ice]

@elder quarry
what device are you playing on, and what specific headphones are you using?

Try connecting with a VPN

[elder quarry]

Headphones are X77PRO
And phone is Samsung

[proven ice]

There are currently some issues with Bluetooth devices working as expected. #known-issues recommends wired devices when possible

[brittle coyote]

@hearty shadow

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@hearty shadow
Please allow the test to complete first

[brittle coyote]

@hearty shadow

I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

[elder quarry]

It's not bluetooth

Idk why it doesn't work

: (

[proven ice]

I would next verify that the GGD app has been given the correct permissions to access the microphone

[proven ice]

If the permissions weren't granted to GGD this may explain why it works in other apps

[elder quarry]

Imma check

[elder quarry]

Ohhhhhhh
The permissions weren't granted

Sorry for disturbing

[proven ice]

Happy to help!

[small hedge]

having a little trouble playing. every time i log in it tell me to "tap to enter nickname" i am on pc so can't "tap" it wont let me click to change nickname and wont let me play any games without a nickname.

[soft lion]

Where did you download ggd from?

And what platform are you on, like windows mac or linux

[small hedge]

steam and windows

[soft lion]

Have you tried uninstalling and reinstalling

[bleak slate]

Hey, whenever I want to log into the game i get the following code

{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."}

And the problem happens on multipe devices (Windows PC, Macbook)... I tried restarting my modem but that didn't work either. Whenever I try to create an account with my email adresse I just get the code

"Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain."

I really don't know what else to do. I also downloaded the steam version and the game from the website but that didn't make a change for me.p Internet connection is always above 10 mbps upload and download

I even tried it on my phone and it didn't work so I'm sure it has to be a wifi problem but I don't know how to solve it

[brittle coyote]

@bleak slate

Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain. /Error: Bad email domain./ problem description: Can't login, error message: (Computer Lingo Here)

For security reasons we don't allow that domain name. Please retry account creation with a more secure email domain, such as a gmail account.

[agile prawn]

I've got the white screen issue, whenever I lauch I just see a white screen and nothing else, I tried changing to IPv4, theres no instance in regedit to delete

[runic echo]

its stuck on this loading screen forever

[brittle coyote]

@runic echo

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[jade mural]

What this problem?

[soft lion]

The i button at the botton right would have more info

[noble rock]

Doesn’t look for a server at all, the Internet speed is normal (150).

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 0

I checked the integrity of the files. Did not help

[proven ice]

Please try while connecting with a VPN

[noble rock]

A good VPN in Russia is not so easy to find. Is there a solution to the problem without it?

[proven ice]

Many Russian players report being unable to connect without using a VPN

[haughty ermine]

bonjour je fai régulièrement des event sur le jeu mais un soucis ce pose avec un de mes ami, sur son pc le jeu ce lance mais affiche un écran blanc, comme si sa avait crach il a un écran tout blanc et ne peut rien faire auriez vous une explication et une solution ?

escusez moi ct une fausse alert il est juste pas douée il avait pas le bon jeu il avait installer duck duck goose et non goose goose duck

[haughty ermine]

j'ai encore un soucis... 😅

mon amie n'arrive pas a nous entendre, tout les son du jeu sont a fond, sont jeu detecte qu'il y a du son mais aucun son ne sort

[proven ice]

Hello, you can show your friend some of the common solutions in #known-issues
If they need further assistance, it would be best if your friend can join here so they can troubleshoot directly

[tender stag]

It says that i cant use/download the game right now. Do you guys have any idea whats the problem ?

[shut sparrow]

#chat-vietnamese message

[small hedge]

i've been having a difficult time playing on my pc it wont let me play becasue i need a nickname, the nickname bar is not working so i cannot add a nickname. i uninstalled, updated and reinstalled the game twice already and am unsure of why i cannot play.

[proven ice]

Windows or Mac? Are you playing on the Steam version or the gaggle.fun download?

[small hedge]

windows and steam

[proven ice]

I would maybe try this

[brittle coyote]

@small hedge

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[small hedge]

thanl you!!

[proven ice]

Did that work for you?

[small hedge]

perfectly

[proven ice]

[spare sierra]

Thanks for asking about it! I didn't have this issue yet, but when I see things like this I take note, and helps me to help others down the line! Cheers and happy hunting!

[placid snow]

my game keeps coming up with an error telling me to restart, then it goes to the home page and when i look for games nothing shows up

[placid snow]

saying security violation

[proven ice]

I would check for your error message in #known-issues and try the steps there

[thorny yarrow]

when trying to log in to your account, an error occurs

[mellow mirage]

How can i get Dapper tux

that

[brittle coyote]

@mellow mirage

Are there any Guides for GGD?

The Steam Community has several handy guides ranging from Lore to Achievements! One of our community members, Danero, has made several that we recommend checking out.

Steam Community Guides List
https://steamcommunity.com/app/1568590/guides/#scrollTop=517.3333129882812

GGD Achievement Guide written by Danero
https://steamcommunity.com/sharedfiles/filedetails/?id=2512970732

[worn valve]

infinite loading

I can't play the game

help me

@brittle coyote

[proven ice]

@worn valve
What platform do you play on?

[worn valve]

steam game play

[brittle coyote]

@worn valve

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[calm venture]

A curious heads-up: Normally when I try to join any sort of game, including the offline "Explore" mode in the Tutorial section, on my phone, the app crashes because supposedly due to not having enough RAM, according to what I've been told on this discord.

But! If I turn off my wifi/internet on my phone, go onto airplane mode/etc, and then boot up GGD so it goes to Offline mode, with the online-functions disabled, then I'm able to use Explore mode with zero issue, without any crashes.

Any clue as to why this is the case?

[proven ice]

Probably less resources being used in the background to stay connected to networks when you enable airplane mode

[calm venture]

Probably that yeah

[short geyser]

Three devil sabotages won't be pressed at the same time. How do I solve this

[fickle umbra]

you need to use all of they at the same time, use they at night

[surreal frigate]

Can someone help me? I have the Steam version of the game.

When I try to launch it the game just closes some moments after. There's no error messages and there're no crash logs neither. I reinstalled the game 4 times now and installed the latest C++ redistributables but to no avail. I literally don't know what to do next so I am asking your help.

[elfin shore]

Ia pidoras

Suka

Sha vseh zareju naxoi

[brittle coyote]

@surreal frigate

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[proven ice]

Try the above steps

[surreal frigate]

unfortunately, it didn't help me at all

[brittle coyote]

@surreal frigate

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@surreal frigate
What country are you connecting from?

[surreal frigate]

From Russia. But I don't think this is the issue. I can play the game on my phone and it works fine. My phone and pc are in the same network

[proven ice]

Is it Windows or Mac?

[surreal frigate]

Windows

[proven ice]

I would next try the EAC troubleshooting here

#known-issues message

[surreal frigate]

Already did all the steps from there and it wasn't helpful

[proven ice]

I would recommend contacting the support team next

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[surreal frigate]

will do, thanks

[short geyser]

Even though I did that, it doesn't work

[short geyser]

I tried various ways to press the three sabotage demons, but the achievement does not unlock.

[worthy shore]

помогите друзья

не могу зайти в игру

StatusCode: 0, Message: Connection Timed Out!, Content: , StackTrace: at MPHCFDKFNGI.LJLLLJJEFPA[T,J] (System.String HLCICCCNHDP, System.Collections.Generic.Dictionary`2[TKey,TValue] DOPIIIONBLM, System.Boolean GBBPMPMKCKO, System.Boolean BCCNFJLALIB) [0x00000] in <00000000000000000000000000000000>:0 at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContex

[brittle coyote]

@worthy shore

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[worthy shore]

without vpn

i'm from crimea

[proven ice]

Players in some regions may need to connect with a VPN

[worthy shore]

can't even with vpn

[blissful sparrow]

Hey I don’t know if it’s just my game being weird but when I log on it doesn’t give me the option to play online just by myself in free play but is there a way to fix it cause I even made a new account and even reinstalled the game and still nothing and I don’t know why it’s doing that when I was playing just this morning

This is all I see when I log on

[ashen frigate]

Ndjd

[hearty shadow]

henlo, white screen

any ideas how to fix?

oh, vpn

let me try

vpn doesnt work

reinstalling doesnt work

updating windows doesnt work because it is updated already lol

installed it directly without steam and it works

[loud sparrow]

Nice, there is no problem here

[hearty shadow]

I saw the codes department in the game, how can I get them?

[loud sparrow]

First, open the game

When you are there, check everything

Did you did it already?

If yes, I am saying another step

[hearty shadow]

ye ye

[loud sparrow]

You click on that yellow button

[hearty shadow]

ok

later

[hearty shadow]

ji

ou

i think i say

farther

[hearty shadow]

what's next?

[loud sparrow]

You need to do a very very important step

Be careful now

[hearty shadow]

...

farther?

[loud sparrow]

You need to smile

[hearty shadow]

I smiled

[loud sparrow]

Don't worry, be happy

It should help

[loud sparrow]

And, btw, you can't get the codes. You can only copy them and share with others. Every game has a different code.

But don't forget to smile

[hearty shadow]

promocodes...

[loud sparrow]

If someone sent you a code

You can type there a code

But without a code

You can't do anything

[hearty shadow]

where can I get this promo code?

[loud sparrow]

Maybe they have promo codes

Not in every language chat, but in #💬︱general chat

[oblique ice]

These codes can be found during promotions/giveaways (none running at the moment) or be obtained when someone purchases items from the Gaggle.fun website as a gift for you

[loud sparrow]

Yeah, that's what I'm saying

[oblique ice]

Thanks for the help
Wanted to clarify if a friend sends them as a gift. Otherwise they will ask everyone to buy them a gift and that is not very nice gifts should be special

[loud sparrow]

I agree

[worthy shore]

help me please with entering the game

[worthy shore]

long loading

and after this

something went wrong

what whould i do?

i enter with vpn :((

help me please, this problem not only mine but my friends can't play too

[proven ice]

@worthy shore
You may need to try a different VPN, or ensure that the game connection is not being blocked by an anti-virus software

[worthy shore]

i didn't have anti-virus and i use vpn for 70 $

[proven ice]

@worthy shore
If you are using the steam version, you can try using the version from the Gaggle.fun website and see if the issue persists

[worthy shore]

ok i will try then

thanks

[high copper]

I have a question and why is so does Bluetooth headset work with goose goose duck on phone?

[brittle coyote]

@sly sentinel

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[astral kraken]

What does community solutions do?

[soft lion]

When people have issues with the game like being unable to log in or encountering a glitch, they can post their problem here and the community can try to help.

[astral kraken]

thank you for telling me.

[atomic garden]

Idk who I need to talk to about this but I’ve gone over the known issues chat and the __ ## My Game Closes / Crashes After Loading__ solution does not in fact help every time I’ve done it it still happens I try to join a game with some friends and it instantly stops loading and kicks me out the app entirely

[proven ice]

What specific mobile device do you use? This behavior is consistent with insufficient RAM.

[atomic garden]

It’s probably do to my phone then

It’s old

But I used to play a lot on this phone

[proven ice]

The game needs 2GB available for use, so typically a device needs 3GB at bare minimum to load into lobbies

[atomic garden]

Ok

Tho I have more than enough space

[proven ice]

Storage space is not the same as RAM. Do you know what specific model iPhone you are using?

[atomic garden]

I don’t know anything about iPhone other than the fact I have an iPhone 8

Like I said it’s old

[proven ice]

The iPhone 8 has a total of 2GB RAM for the entire device.

[atomic garden]

Oh

Then it’s already being used by my other game

Thx for the help

[proven ice]

@hearty shadow
My home screen shows 3 offers and tapping on the icon shows me the three offers

[hearty shadow]

this happens on my side

ill try to reinstall the game

[oblique ice]

The team is currently discussing this the desktop version will take you to the website which is not fully updated for the new offer system yet

[gloomy fern]

So is it mobile only at the moment?

[oblique ice]

Same deals are available on all platforms, how they are presented are different at the moment

[gloomy fern]

Oh okay, thanks. Guess I just don't have any offers at the moment. I was confused on desktop.

[golden flicker]

My game shuts down automatically after the update. Most of my friends are facing the same problem on PC

[glass marsh]

Is this why I can’t update it on my iphone12?

Tried updating it and when it’s done it keeps wanting to update and I have 25gb free space

Should I reinstall the game or would it still be bugged?

[proven ice]

@glass marsh
I would uninstall the game and restart the phone, then reinstall the game

[glass marsh]

Thanks that worked

[proven ice]

[graceful sentinel]

Since like the last 3 updates on mobile IOS in the States, my game keeps on disconnecting ALL the time.

[brittle coyote]

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

[faint heron]

Anyone has a problem when game chashed on initial loading? I tryed reinstalling with removing game data from AppData/LocalLow, Registy and clear Easy Anti Chead data from AppData/Roaming. I can send Player.log

[brittle coyote]

@faint heron

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[faint heron]

On another computer it works fine.

I also tried to launch with disabled firewall and antivirus.

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[proven ice]

If the above does not work, you may need to try connecting with a VPN

[nova mulch]

An issue has caused when i start game connecting a certain WiFi

can we solve this?

[faint heron]

None of them works. And game not loading indefinitely. It freezes on initial loading and then crushed.

Also I has errors in Player.log:

Error: Cannot create FMOD::Sound instance for clip "draftmusic" (FMOD error: Unsupported file or audio format. )

Many that errors with different files.

[nova mulch]

OMG its unsolvable

ty, i'll try other WiFi

[tame junco]

Hello I would like to request a refund

I bought a token

[oblique ice]

Hello, you will need to contact the support team to handle account and purchase related questions. #troubleshooting-and-bug-reports

If you purchased an item but dont see it on your account, please try relaunching the game first

[golden niche]

im stuck here

[brittle coyote]

@golden niche

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[golden niche]

Still the same

[brittle coyote]

@golden niche

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@golden niche
What country are you connecting from?

[golden niche]

Malaysiaa

[proven ice]

I would next try connecting with a VPN. Users in some countries report needing to connect this way

[golden niche]

already tried VPN also same iissue

[proven ice]

If you use any anti-virus software, try disabling that, or adding the GGD files to the whitelist

[golden niche]

ok

still the same

i'm at lost, it was fine before the update.

[proven ice]

Try completely uninstalling, restart the pc, then reinstall

[golden niche]

i've done that already, i even downloaded version for pc not from steam, its still the same

[proven ice]

At that point then, I would recommend opening a zendesk ticket with the link in #troubleshooting-and-bug-reports

[faint heron]

It happens with Steam version. Standalone version works fine.

[mystic jungle]

Can anyone please help? this is a GGD only issue. In the past few days i cannot use my keyboard on GGD. I have checked the obvious (mouse plus keyboard etc) Mouse works fine, but that is not ideal for the game. I am using wireless keyboard (as i have done for months)Have ran additional checks but nothing is working. Any thoughts on this would save my sanity. TYIA

[mystic jungle]

....think i've figured it out! (four days later! d'oh

[winged pumice]

goose duck game file crash too many

I need to reintall every week

[late rain]

I paid 6,000 won to get 100 gold in the mobile version. But no matter how many times I turn off the game, the gold doesn't come in

[brittle coyote]

@late rain

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[muted plover]

I bought a Valentine's Day outfit for 225 baht but didn't get it. What should I do?

[brittle coyote]

@muted plover

I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

[proven ice]

If not on steam, try restarting the device and logging in again. Some financial institutions may take up to 24 hours to process payments. If the purchased items don't show up by then, you can contact [e-mail] for account support

[slow tapir]

game crashing on ipad

[proven ice]

What specific model? This behavior is commonly seen on older models with insufficient RAM.

[strong dragon]

In my game, it takes a long time to find matches on the Brazil and USA servers, is this a problem or is it normal?

[oblique ice]

Depends on the time and region, different regions have different high and low times. Public games are available or you can check out the LFG channels down below for postings or to host a lobby yourself

[muted plover]

So far I haven't received my Valentine's Day outfit yet.

[proven ice]

If the purchased items don't show up, you can contact [e-mail] for account support

[warm scroll]

can I use funds from my steam wallet to buy gold?

[proven ice]

@severe tundra
Open the game, sign out of friends account.
Open browser. Ensure no google account is signed in.
Go back to the game and attempt to sign in

[severe tundra]

hmm... how

[proven ice]

I would go to Google.com and sign out of the google account.

[severe tundra]

omg... I need to write the owner of that account to do this...

[proven ice]

If the friend is logged in to google on YOUR browser, you can simply sign out of that account.

You can search How to sign out of google account if you need assistance with this step

[severe tundra]

Hm... maybe I know, where is the problem. First time maybe i didnt choose google to sign. but on my cell phone I have the same account logged with my google. On this pc I cant log out owner. this is another person.

[proven ice]

If you don't use Google to sign in, you will need to sign in to the game with the email and password

[severe tundra]

I was trying 😭 ok. Again

It had make me another account

[proven ice]

@severe tundra
Have you ever logged into your account on PC? Or only on mobile?

[severe tundra]

On google only on my phone.

i think

[proven ice]

Ok. If you never used your first account on PC and have created a new account, you can link the two accounts in the Settings - Account tab within the GGD mobile app.
Take care to follow the instructions carefully to ensure you merge the accounts correctly. If you have trouble with this process, you can email [e-mail] for account help.

[severe tundra]

I have the same amount of exps, lvls and everything on phone and on pc also 😦

now everything is ruined, because it always connect to his account. with reset password it make a new account 😦

[proven ice]

If you have trouble with this process, you can email [e-mail] for account help.

[severe tundra]

ok

[proven ice]

Provide as many details as you can so they can better assist

[severe tundra]

better is streaming screen 😕

ok. I have 3 more people who had this issue.

[proven ice]

Issues like this are almost always caused when people share devices and don't log out properly. If the users can't resolve with the steps above, they can contact [e-mail] for assistance. Account issues are not handled in this server.

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[severe tundra]

ok. And thank you for your time.

[rain star]

The game restarts itself whenever I attempt to join a lobby, when I attempt to create a lobby, or try to join a friend who is in a lobby.
On the Eagleton map there are certain task I can't do (Draw on Paper and Hose down pod) or the game restarts itself.

[proven ice]

@rain star
What platform are you playing on? If mobile, what specific device?

[rain star]

On a Samsung Galaxy Tab A tablet.

[proven ice]

Do you know which generation? A7, A8, A9, etc?

[severe tundra]

@proven ice but is it possible to have two or more accounts on device? Me, brother, son... etc. Or one device one account?

[proven ice]

The behavior is consistent with the device having insufficient RAM to run the game after joining a lobby. The Tab series looks like the devices have either 2GB or 3GB of RAM. If your device has 2GB, it does not meet minimum specifications to run the game. If your device has 3GB, you MAY be able to join lobbies if you close all other background processes before starting the game.

[proven ice]

@severe tundra
You can use different accounts on the same device. But you must logout of one account, then login to the other account in order to change accounts.

[severe tundra]

ok. will contact that support

[rain star]

Thanks.

[brittle coyote]

@misty zinc

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@misty zinc
What country are you connecting from?

[misty zinc]

I'm Malaysian

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[misty zinc]

Ok let me try again

[proven ice]

If that doesn't work, try this one

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[misty zinc]

Still cannot 😭

[proven ice]

I would next try connecting with a VPN

[misty zinc]

Huh🤣

[night flame]

But we never used VPN before at the game

[proven ice]

You can open a ticket for further troubleshooting with the link in #troubleshooting-and-bug-reports

[weary trench]

{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."} someone help please

[strong dragon]

how to get golden coins?(I REALLY REALLY REALLY WANT BABY GOOSE)

[proven ice]

You have a chance to earn gold coins in your daily login rewards and from the claw machines in the lounge. The primary way to get gold coins is by purchasing them in the shop

[terse kelp]

Is anyone having a issue on android with crashes? Or is it just me

[oblique ice]

We just released an update v3.05.01 with some bug fixes and optimizations. May take some time to populate on your device

[terse kelp]

Kk thanks👍

[golden veldt]

Is there a way to change the e-mail? I have to change to my non-school one

[brittle coyote]

@golden veldt

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[proven ice]

You will need to contact support for account issues

[golden veldt]

Okay

[dusty agate]

can anyone help with the game crashing while loading banners
i have tried disabling ipv6, disabling fullscreen optimisations, running as admin, installing non-steam client, and deleting regedit files

it will stay in this screen for a few minutes then stop responding and then close altogether
(i have a gtx 1650 and intel i7 9750h)

[brittle coyote]

@dusty agate

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[heady pollen]

when i open the game sometimes it's making sign in (even though i never signed out to begin with)

[waxen sandal]

The game should automatically sign you in if you didn't sign out

[proven ice]

Yup. May take a moment on slower connections

[random swallow]

Can someone help this past day when I was gonna play a game all the in game auto I lobbies and at the claw machines is all muted and silent

I've tried so many things to fix it up and nothing has worked and then when I screen recorded it all the auto was there which was making me very lost and confused

And I use Android so no pc thing can help

Also a day before that started it was normal all auto was there and everything and now it isn't so I'm not sure what to door what happened I think it's a bad glitch and that has happened for some other people I play with too

[proven ice]

What country are you connecting from?

[dusty agate]

malaysia

[proven ice]

I would next try connecting with a VPN

[dusty agate]

that was a joke

[heady pollen]

i mean, my game's been acting weird lately.
sometimes when i get on, it wants me to sign (never signed out to begin with) and then it said it can't connect so i hafta close the game.
and last night while doing task race my whole laptop just crashed
last week i had to wait 2 hours just for the game to finally go to the title screen so i can get my daily rewards

or maybe my laptop is just really really old

[brittle coyote]

@dusty agate

Rule 3

RESPECT your fellow avian!

[dusty agate]

it worked thanksk

[cedar bluff]

Maybe you can help me because I'm going through the same problem.

[brittle coyote]

@cedar bluff

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[cedar bluff]

My results are not looking good

[dreamy talon]

Hey guys
I have a problem with mic when i play the game on phone

Mic doesn't take my voice until i put the mic too much near my mouth and cry loudly

I tried to change amplifier and sensitivity but it doesn't make sense

The problem is on phone only but on pc it works well

The game is on the latest version
My phone is Poco X3 Pro

[proven ice]

Are you using bluetooth audio device?

[dreamy talon]

No

I tried it with and without my earphone

Same result

[proven ice]

When you're talking in a lobby does your name light up yellow?

[dreamy talon]

No but it lights when i put the mic in my mouth and cry loudly

[proven ice]

What is the sensitivity set to?

[dreamy talon]

I tried it from zero to 20

[proven ice]

I would try looking into the device audio settings to see if there are any settings you can change to increase the mic sensitivity

[dreamy talon]

My mic works well in any another app

I tried it with internal phone mic
The same problem

[proven ice]

I would next check the app permissions to ensure GGD has all the required permissions

[dreamy talon]

It has

[proven ice]

At this point, I would request support with the zendesk link in #troubleshooting-and-bug-reports

[proven ice]

Same reason it doesn't work if you die to a demo bomb next to someone I imagine. A bird isn't physically there doing a slice that can be redirected, it's all in your head

[rough owl]

Does anyone have any problems with logging into the game? I started up the game earlier I was logged in fine then suddenly it logged me out and i was named 'bird 1' Thinking it was a mistake I changed my name back to my original name (cost 3 gold coins) since according to the tab 'account'I was still logged in, I saw that didn't work decided to logout and login again, I had forgotten my password so I decided to reset it. I got the email changed my password, restarted the game and tried to login but now I get the following error, I tried to reset my password again but then I get the error below as well

at the I button it saids that my password is wrong while I just resetted it.

[proven ice]

#known-issues message

This screen shows where you go to change your display name. When your name shows as Bird 1, Bird 2, etc, the lobby host has turned on Privacy Mode for their lobby, which overwrites the player names.

If you are unable to login to your account, you can contact support with the instructions in #troubleshooting-and-bug-reports

[rough owl]

Thanks I already made a ticket

[slim rain]

Hi, I have login problem, I tryied delete all files (regedit, anti- cheat, uninstal game from pc, runing as a administratotr, instal all newes pc downalds) but the loading screen show to me pets 0/1 and the game will crash. When I delete regidit files I can again sing in to the game but then the game again crash. Can some one help me?

[proven ice]

@slim rain
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[slim rain]

I made, all that, and my internet conection is 60 on both (downald, upload)

[proven ice]

I would recommend trying to connect with a VPN

[slim rain]

But It is for money or not?

Is there any vpn for free

[proven ice]

I can't recommend a specific service. Different regions may have different services available

[slim rain]

Ok, and when the vpn doeat help, what then

[next phoenix]

Hi, why my micro dont work in game?

Im PC gamer

[slim rain]

?

[brittle coyote]

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[ocean prawn]

I was told to contact on here about a recent purchase i did last week but it never got through from the 19.99 for the 500 coins is there something i need to do?

[slim rain]

I made all that also I have over 60 speed and 5 ping, I tried proton VPN but the game crash on loading screen it say pets 0/1 ……. 0% and then the game said: program not workining

[brittle coyote]

@slim rain

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

@ocean prawn

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[brittle coyote]

@keen dagger

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[zealous scarab]

lỗi không vào được room, mà cứ quay mãi. Có ai bt cách fix k

error of not being able to enter the room, but keeps spinning. Does anyone know how to fix it?

[random badge]

Hello!
So, i've been experiencing this error for months now, since the game had an update avaliable i pressed a button that probably stopped the update or whatever, since then i couldn't join any room, when i tried to fix it by uninstalling the game or whatever, it got even worse and errors would appear on my screen, i tried a lot but nothing really worked, i don't really remember what was the error code but it was probably 403 or 304, there are no videos in specific that show me how to fix it so thats why i'm contacting, my older sister tried contacting the gaggle support but nothing really happened, does anyone know a solution?

[proven ice]

#known-issues has many solutions to common errors. Otherwise, providing screenshot of the error you get would be helpful

[random badge]

i will try!

sadly my issue is not on #known-issues ! i'll send you a screenshot

its in a foreign language because i can't switch it back, my sister uses that language

[proven ice]

@random badge
This looks like an issue with Easy Anti Cheat, I would try disabling any anti virus software and try again. If there are any cheating programs installed, even for other games, this can also cause issues with EAC.

Can also try the steps in this post

#known-issues message

[random badge]

ok! i'll try! if it doesn't work i'll inform you again, thx!

[stark tendon]

idk why i cant join the game

[proven ice]

Is this Windows or Mac or Linux?

[stark tendon]

Mac

[proven ice]

What does the game do when you launch it?

[stark tendon]

its just spinning then disconnected

[brittle coyote]

@stark tendon

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

I would next try connecting with a VPN and see if the issue persists

[stark tendon]

I can join the after reset my MAC

tysm

[random badge]

Hello! i'm back here again, so my sister came in to help and we got rid of the only anti-cheat we could find, the same error pops up, i'd set the language to english to be able to read but i don't know if this will affect any files (because some programs need to have that language to work properly) i will take a look at tutorials or stuff that i can do to see if a solution can stop this error

[proven ice]

EAC is required for the game to launch. If you've accidentally removed the Easy Anti Cheat software, I would try reinstalling it manually starting with the instructions here

#known-issues message

[random badge]

oh! i didn't remove EAC, i removed some other anti cheat software that i didn't even know was there, but i'll check the solutions to see if any work

though, does EAC come with the game or do you have to install it manually? because before the thing happened, nothing related to it happened

[proven ice]

EAC is normally installed with the game automatically but if there's an issue, the manual install can be attempted

[random badge]

cool! is there a specific site or whatever?

[proven ice]

#known-issues message

The post there shows the file path to access

[random badge]

kk!

[random badge]

So, i have visited the site that you gave me, apparently everything seems alright, i even clicked on the link to check EAC and the thing that would usually display was there, when i tried to connect to the game again the same thing happened, i really don't know how to solve this, might be a problem with Steam or somenthing, it happens right when the game is initializing, and when i DO manage to enter the game i simply can't enter any room, i can only interact with the other options but i can't play the game itself, but i really don't know what it could be, if there is a youtube video or whatever with the error code that i was getting maybe i can get help?

[proven ice]

Could you try downloading and installing the game from the Gaggle.fun website and see if you encounter the same issue?

Couple other things to check

[brittle coyote]

@random badge

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[random badge]

will do! i'll just uninstall the steam version first

here it is

imma go to the gaggle.fun now

[proven ice]

Ok, your speeds are great. If the issue persists on this version, my last idea is to attempt launching the game while connected with a VPN

[random badge]

i believe that it might work because the problem started when i was gonna update the game ON STEAM

[random badge]

ok surprisingly it doesn't work

[proven ice]

Are you connecting from Brazil by chance? Many players from Brazil have reported needing to use a VPN to connect

[random badge]

yup! i am

i even got a BSOD when i tried to start the app for some reason

since the VPN is now the only option i guess thats the problem

[random badge]

Ok i actually got somenthing new finally
this time i did actually enter the game (i entered without the vpn as a test) but when i tried to join a custom game i just got that regular "You were disconnected!" message, so, i tried to join a quick play and after some seconds i disconnected and my color changed to red for some reason, when i tried to leave the game nothing really happened, had to press it twice, at this point i have no idea of what is happening-

apparently if somenthing like disconnection, game error or inactivity happen to reset my color for some reason

[proven ice]

Were you able to try connecting with a VPN?

[random badge]

i did not connect it yet as a test but i will do it now

[obtuse cliff]

im trying to host a lobby but it loads forever and never goes into the lobby

[proven ice]

What platform?

[obtuse cliff]

PC

[brittle coyote]

@obtuse cliff

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[brittle coyote]

@obtuse cliff

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[obtuse cliff]

i tried that and its still not loading into a lobby

i also have tried uninstalling and reinstalling

[proven ice]

@obtuse cliff
What country are you connecting from?

[obtuse cliff]

USA

[brittle coyote]

@obtuse cliff

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[obtuse cliff]

thats not even doing it, i feel cursed

[fervent star]

Has anyone had issues with steam achievements not being updated correctly? I'm not sure about the in-game ones but I've noticed that my Abduckted (Complete 1000 games) and Goosetacular (Complete 5000 games) achievements progressed as much as my Tired of Winning (Win 500 games) and Chicken Dinner (Win 2500 games) achievements during my last session, except I didn't win every game that I played. All 4 of these achievements went up by 3, but I definitely played more than 3 games, and I also (probably) won more than 3 games. I feel like there might be other achievements that have this same issue but these were the ones that I noticed.

[dusty trellis]

help

[proven ice]

What specific device?

[dusty trellis]

iphone

[proven ice]

What model iPhone

[dusty trellis]

model?

I do not understand

[proven ice]

This appears to be an account issue. You can contact the support team at [e-mail]

[dusty trellis]

I contacted about the issue of not receiving the item and don't know when the publisher will respond

[proven ice]

They should reply within 3 business days, usually sooner.

[random badge]

Ok so i have some worrying news
I googled on how to have a proper vpn and apparently we need a vpn router, which i happen to not have, so, are there any other solutions or do i just keep trying?

I'm actually starting to get really confused since this ruckus started right before an update, i probably clicked the X to get rid of the update or somenthing, since then ggd was completely broken, but, before everything it was completely fine

[proven ice]

@random badge
I would open a support request with the instructions in #troubleshooting-and-bug-reports at this point

[random badge]

kk! i'll give it a shot

[random badge]

ok so this is more of a minor problem, i can't send the request apparently because since i can't enter the game i can't see the account id nor email, do i try to download the game on other device?

[obtuse cliff]

my game works perfectly until i try going into a lobby and it will load forever'

[random badge]

ok, i managed to send the support request, i didn't remember gaggle email so i just put one i use most of the time, how much time does it take till they reply?

[proven ice]

Are you playing on a home network or a school/work network?

[obtuse cliff]

Home network

[proven ice]

I would try disabling any anti virus software on the pc and relaunch the game. If there is a firewall in place, I would try adding the addresses in the post below to the whitelist

#known-issues message

[proven ice]

@random badge
Typically within 3 business days, usually sooner

[robust eagle]

If you are looking for a free VPN provider, ProtonVPN has an awesome free plan and has decent speeds. If ya want more info on VPN's, feel free to DM me!

[obtuse cliff]

how do i add them to the whitelist? i have windows

[proven ice]

I would refer to the documentation for the anti virus or firewall program you use

[random badge]

thanks for telling me but its not really necessary for now, i'll wait for the support to talk to me!

[modest breach]

How can I report the person on Goose Goose Duck like I want to totally ban them from the game ??

[brittle coyote]

@modest breach

Someone in-game is being toxic/abusive/swearing/racist

Unfortunately, we cannot control when bad actors enter a game, but we do provide in-game tools to help moderate your lobbies. Conversations that go on in-game are still private, and we do not have access to the audio in any way. You can block or mute the relevant players in-game and use the in-game censoring filter. Public lobbies have report features that will be attached to their accounts and may result in bans. The relevant players can also be kicked from the lobbies by the host and will not be able to rejoin unless permitted to by the host. If the player in question is the host, and a sufficient number of players block their mics, they will be kicked from the game, and once again that will be reflected on their account.

[modest breach]

Thank you

[golden veldt]

Im trying to start ddg, but its only a little square in the corner of my screen. How do i fix this? It does not work to uninstall and reinstall

[brittle coyote]

@golden veldt

I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[golden veldt]

Thx

[finite musk]

How to get it bro?.

[finite musk]

How do I receive it?

[proven ice]

Looks like a limited collaboration, I would recommend following the instructions on the image if it is available in your area.

[finite musk]

Hôm nay, còn nhận được không?

[finite musk]

Show at, but got not?

[proven ice]

I would check that the accounts are linked properly and then contact support if you are missing items

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[cobalt wagon]

Hey guys i tryed register new accound, cheked ipv6(disabled), made this register cleaning, reinstalled game, uploaded windows updates, closed unnessesary processes and STILL CANT LOG IN, nothing happening. HELP ME PLS

is there anybody here?..

I also verifyd connectivity to Easy Anti-Cheat

[glad matrix]

@cobalt wagonhi there! while i understand your stress, please do not ping everyone. There's a lot of people here! And I believe your best bet to get this issue resolved would be to contact support via the instructions in #troubleshooting-and-bug-reports

....and please don't suggest things like in your last comment. our mods do their best to help when they have the time

[thick ore]

Hi, I'm trying to log into the game, but I have an infinite download. What should I do?

[cobalt ember]

have you tried the solutions listed in connection - known issues. infinite download seems like connecting to game server issues - so check your firewall, permissions, & restart your router. Check download and upload speeds are at least 10MBPS . Are you on PC, Mac, Android or iOS? If you're opening via steam - verify integrity of your files too. #known-issues message If none of the #known-issues work for you, we would recommend contacting zendesk for tech support -- you can open a ticket by following the instructions at #troubleshooting-and-bug-reports and providing as much information as possible about your device.

[storm wyvern]

Guys i cant join any room on mobile, when i try, it crashes the game and thats it

[waxen sandal]

@storm wyvern has the game worked previously?
What is the model of the device you are attempting to play on

[storm wyvern]

No, i downloaded it and was already with that bug.
My device is a Redmi 10c

[waxen sandal]

The device does appear to meet minimum specs. Is there any error message when attempting to launch, or does it just crash to a black screen or something else?

[storm wyvern]

The device can run the game without problem but when i try joining any room it just closes the game and goes to my home screen

I searched how to fix that some minutes ago and a site said something about forcing the game to stop and cleaning the cache, but it keeps crashing

[waxen sandal]

I would make sure as many background processes are closed as possible. Shut down any other open apps or services that aren't in use.

[storm wyvern]

K ill try

[proven ice]

Just to co-sign on what DuckSide said, if your device is the version with 3GB RAM, I would probably also give the device a reboot before launching the game.

[kind stream]

My friend bought the item, but it wasn't in her inventory

[sinful salmon]

I lost 1 item in this package @proven ice

[brittle coyote]

@sinful salmon

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[sinful salmon]

I can't find

Help @proven ice

[proven ice]

For account issues, please contact the support team at [e-mail]

[sinful salmon]

Tks

[silent kelp]

I can't get into the game

[brittle coyote]

@silent kelp

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[dapper plover]

Friend's friend list isn't appearing, he's playing on mobile

[brittle coyote]

@candid pilot

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[candid pilot]

I'm sure my network is fine

[proven ice]

I would try connecting with a VPN

[swift void]

So, I can't see or buy anything from the shop, anyone know what to do?

Its the same for every cosmetic except shirts, which give me nothing but the "express yourself tees"

[oblique ice]

In the screenshot you're trying to search for "shirt" in non-clothes categories

clearing out the search term will provide you results

i.e. there is no pet named "shirt"

[swift void]

;o;

ur right

I will check this

[oblique ice]

[swift void]

Any other ideas?

[oblique ice]

looks like you applied more filters

[swift void]

;o;

your so smart

it worked

tysm >w<

[cobalt ether]

I was logged out of my account and I forgot my account details someone help

[soft lion]

Is there a forgot your password function when you try to log in? I can't really help with remembering your passwords.

[cobalt ether]

well i dont know what email i used cause i used my main email and i logged into a different account

and the option to abort keeps getting blocked by the sign in tab

[soft lion]

You can choose to log out from the settings I believe.

[cobalt ether]

cant

i dont have acces to my account

[soft lion]

Okay. So let me make sure I understand what is happening. You have an account with one of your emails. You have now signed in with a different email and a different account. You want to go back to your normal account. Did I misunderstand something?

[cobalt ether]

no you didnt

[soft lion]

So what you do is you sign out of the wrong account that you are currently on, then sign back in with the correct one.

[cobalt ether]

i dont have the correct login details

[soft lion]

I can't help with that. If there is a forgot your password option in the sign in page then you can try that, but other than that the only thing I can suggest is email gaggle support.

[cobalt ether]

i emailed no response yet

[soft lion]

They'll get to you when they can. No need to worry.

[keen lagoon]

Hi people, today I was just going to start my game like usually but now it keeps in that screen and then it closes, anyone knows what is this?

[proven ice]

Hey Pescumade
This is usually a network issue. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.

It is also possible that your ISP has changed something on their side, and a VPN might be needed if the basic troubleshooting does not work.

[keen lagoon]

Oh, ok, thx

[soft lion]

@eternal pike what seems to be your exact issue?

[eternal pike]

this one@soft lion

[soft lion]

Well d20 has responded with a solution to that one, so perhaps it will work for you as well.

[brittle hound]

Hi

Hi

[gray basin]

hello! when i try opening the game, it crashes on this screen. i know it's not my computer or internet. could someone help me?

[tough rock]

Hello, This is usually a network issue. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps. It is also possible that your ISP has changed something on their side, and a VPN might be needed if the basic troubleshooting does not work.

[gray basin]

just restarted my internet and nothing. I tried using radmin vpn and it still fails, should I try another vpn?

[brittle coyote]

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[tough rock]

Speeds are good, I would try with a VPN

[tender stag]

having the same problem

will try whatever you tell the other guy too if you dont mind

my net is okay was playing online with zero lags and fine

im not using VPN

and I keep getting the same problem

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[tender stag]

I was playing outlast just now and internet was fine

but okay I will do it

[eternal pike]

But why would it require a VPN, I played it all day and it didn't cause me any problems

[tender stag]

I did it, I even restarted the computer to make sure and no, is dont worked

[brittle coyote]

@tender stag

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[eternal pike]

Apparently this is happening to the majority

[tender stag]

guess is game problem then not ours

[eternal pike]

And what do I really think

Or some server failure

Or even bugs

[fallen stirrup]

Can you confirm which country your in, I wonder if this is a DNS issue with a provider in your country as you are all using the same language tag, this is the only link I can think of, it is also out of our control. Setting your DNS to Google 8.8.8.8 or Cloudflare 1.1.1.1 should fix your issue. Failing that like suggested using a VPN will force your computer to use a different route to reach our domains.

[eternal pike]

brazil

[tender stag]

oh that definely the reason cause im also from brasil

[rose breach]

whenever i search for custom lobbies, there are times when nothing shows up even after a few minutes. i notice the refresh button is greyed out when this happens. i had to restart the game once or twice just to make lobbies appear. this has been happening for a while now.

but recently, even after restarting the game for five or more times, lobbies still don't appear. which is why i am asking for a solution here.

also, before the recent update it only took me less than 10 seconds to get into a lobby. but recently, it takes me at least 20 seconds to get in. by that time the lobby i was trying to join has either already started or already full.

[rose breach]

whenever i search for custom lobbies, there are times when nothing shows up even after a few minutes. i notice the refresh button is greyed out when this happens. i had to restart the game once or twice just to make lobbies appear. this has been happening for a while now.

just checked and i also cannot create lobbies when this error happens.

also the error now happens even when just refreshing the lobby page when it actually does work

[red grail]

If i'm hosting a game, is there a way to change the bio?

[proven ice]

The room name will always be based on the display name the original host was using

[lavish current]

on the screenshot the loading screen after that the game crashes and so every time ( the game re-skipped many times)

[proven ice]

@lavish current
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[red grail]

I mean smth like this. Is this only available for The Lounge?

[proven ice]

Yes only for lounge

[dense ore]

Good evening guys, I'm having this problem, can anyone solve it? After some seconds the game crash.
I already tried to change my ipv6 to ipv4 and doesnt work.

[proven ice]

You may need to connect with a VPN

[proven ice]

@solar oak
What platform are you playing on? If mobile, what specific device and model?

[frail fox]

for the last few days my game keeps showing this message when i close it what does it mean?

[proven ice]

I would ensure that no cheat programs for any games are installed on the device. Even if it is for a different game, it can still trigger EAC. If that is not the case, I would do a full uninstall and reinstall

[frail fox]

okay ty

[tall harbor]

Hello guys, there's trouble with lobby connection, when teammate try to connect, 1 sec and disconnect, who has faced this and how to solve it?

[proven ice]

If they haven't tried connecting with a VPN yet, I would recommend that

[proven ice]

Alternatively, if they are on a mobile device that has less than 3GB of RAM, they would likely be unable to join lobbies as the device does not meet minimum requirements

[tall harbor]

we will try it, thx for help!

[peak kernel]

This happened to me and some people in my group. Is there any way to fix the game?

[proven ice]

I would try connecting with a VPN

Noticing that many users who have selected Vietnamese language are having this issue. It is possible that the internet provider or government entity is putting restrictions on connections. Connecting with a VPN may allow for a stable connection

[vital oracle]

me 2

i have the same problem

just crashing

[vital oracle]

I had already change dns

[proven ice]

You may have better results if connected with a VPN

[vital oracle]

Do you recommend any?

[proven ice]

I would recommend searching to see which services may work best for your location

[hidden wraith]

I have a problem with completing the "Rest In Peace" achievement. It's just stuck on one value. I re-entered, won for the Undertaker and nothing helped

[sleek dune]

when I try to open the game this message pops up and the game crash

[proven ice]

You may need to connect with a VPN

[sleek dune]

it doesn't work

[brittle coyote]

@sleek dune

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@sleek dune
I would try rebooting the r router and modem and trying again. If still unable to connect, you may need to try connecting with a different VPN

Some countries or internet providers may place restrictions on connecting to the servers.

[solemn belfry]

My game keeps crashing after a certain amount of time, pls help (I’m on mobile if that is of use)

[noble forum]

I got issues i cant fullscreen (on windows)

Is there any solution?

[brittle coyote]

@noble forum

I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[proven ice]

What specific mobile device? Brand and model please

[solemn belfry]

iPhone 8

[hidden wraith]

.

[proven ice]

iPhone 8 does not meet minimum requirements for RAM

[solemn belfry]

Oh

Well crap

[proven ice]

The device has 2GB total and the minimum requirements are for 3GB. You may be able to launch the game and navigate menus, but the game is likely to crash when you attempt to join a lobby

[solemn belfry]

Okay thx

[buoyant sigil]

I keep getting dc’d. I haven’t even been able to finish 1 game. Server issues?

[pliant cave]

Hello everyone, guys. I have a problem with the game. Due to problems with my computer, I had to reinstall the Windows, which causes the game to ask me to log in to my account again. I enter my email address from which I registered. The game says that there is no account with this mail. I tried all my emails - the same result. I'm trying to create another account and the game tells me that, on the contrary, I'm trying to create accounts on already registered emails. What the hell?

[pliant cave]

Okay, I fixed it myself. I suffered for an hour...

[neon mango]

👍

[terse badge]

@limber juniper Se o jogo não iniciar devido a problemas anti-cheat, eu daria uma olhada neste post para obter ajuda. #known-issues message

[eternal sorrel]

опана

здарова всем

[lavish current]

Endless loading and then the game crashes, never happened before.

[lavish current]

help(

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[burnt ice]

{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."} help pls

[golden veldt]

It seems that you already have a Gaggle account connected to your Twitch account. To continue, please log out and log back in with your registered account.

i dont have another gaggle account and i tried removing and reconecting the account

[worthy fjord]

When I click play nothing happens

[golden veldt]

Try to restart the game

[tiny wagon]

When the support gonna stop pretending its not their fault?
Just fix it man. If you guys cant do it, tell us.

[proven ice]

Try connecting with a VPN. Many users who have selected the Portuguese language are not able to connect without using a VPN. You can try contacting your ISP and/or government representatives, as some localities choose to restrict connections.

Gaggle do not restrict connections

[opaque mirage]

Help me, I can't play

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[fading karma]

Hello! I've been having issues for the past 2 days, Im playing Goose Goose Duck and every 3-5 minutes the game is gonna kick me, saying that there's a problem with my internet (specifically " Cause: ClientTimeout."). I dont know what to do, Ive tried restarting my PC, my Wi-Fi, pulled and plugged the internet cable going into my PC back, I play on Ethernet. Please help me

[opaque mirage]

It's ok, help me

[brittle coyote]

@fading karma

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@opaque mirage
I would try connecting with a VPN

[proven ice]

@fading karma
The speeds are good, I would try connecting with a VPN

[fading karma]

how do I do that?

[proven ice]

I would recommend searching online on how to use a VPN and what specific services may work best in your location. I cannot recommend a specific service.

[fading karma]

are there any free vpns?

[proven ice]

I would recommend searching online. I cannot recommend a specific service.

[brittle hound]

Hi

[fading karma]

Also

I dont know why, I have a cosmetic that I cant use and isnt showing up in my cosmetics list

people have this one hoodie where the hands are in the pockets

I think its 250

and I bought it but I dont have it

the one "Zoe" and "Beni" have one

[waxen sandal]

Some cosmetics are limited time
If you have already purchased it however and it doesn't appear on your account, then that's a different thing.
Are you sure you aren't thinking of the one with the hood, it looks very similar

[rugged hollow]

What is that? My game always crash

[proven ice]

@rugged hollow
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[rugged hollow]

I used a VPN Just to open the game, because when o started, the connection was failing

[brittle coyote]

@rugged hollow

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

The speeds are good, you may wish to try a different VPN service. If the issue persists you can contact support with the instructions in #troubleshooting-and-bug-reports

[fading karma]

wdym with the hood

[soft lion]

There's this one, though it doesn't have the hood on.

[fading karma]

yeah

I bought that

and I dont have it

I want thatt

do you know how much that was?

in the shop

[soft lion]

Don't quite remember, but try just searching "theatre robes" in the search bar

[fading karma]

okay

[soft lion]

I believe you were right about the 250 silver price

[fading karma]

mhm

[lyric saddle]

Please repair the card game in the lounge. We saw more than 2 ducks. We couldn't play this board game.

[soft lion]

Would be better suited as a bug report in game.

[soft lion]

Do you have a filter set that makes it not show up?

[fading karma]

I dont think so

are there filters to the inventory?

[soft lion]

The button to the right of the search bar

[fading karma]

oh I see it

no

theres not

[soft lion]

Oh it might not be showing up with that search because theatre robes is the name in english

[fading karma]

well yeah

[soft lion]

Let me see if it's a different name in that language. I think it's czech?

[fading karma]

Hungarian

but

the item names

are english

so it wouldnt make a difference i think

here lemme send my inventory

[soft lion]

Some are, some aren't. Doesn't hurt to check

[fading karma]

mhm

I dont have it in my inventory

but I cant purchase it either

[soft lion]

And you're positive you bought it already?

[fading karma]

I believe so, yes

I dont remember buying it clearly, but I do recall owning it

[soft lion]

This is weird, I'm sorry I can't help. Try making a bug report for it. The ability to bug report appears in the settings tab after you have played at least 1 match after logging in.

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[soft lion]

That too

[fading karma]

tyty

[soft lion]

Actually that option is probably better since it's an account related issue.

[fading karma]

yes

[fading karma]

also

how does the zendesk support work

Ive submitted a request

but they said it was merged into an other one which says that it was merged into the last one

so basically a loop

[shut sparrow]

They respond as soon as they can. Just have to wait for them

[fading karma]

oh, okay

ty

[vocal adder]

It looks like the cosmetic is existed cause i have on my main but i doesn't show in my alter account this cosmetic

Also the hat is existed too

Also it was costed 2250 silver coin for dress

70 gold for the hat

[vocal adder]

And it doesn't showing in shop on my alter account

[fading karma]

awh dangit

[tough rock]

@vocal adder #faq

[fluid sail]

thx buds