#Pls explain it

154 messages · Page 1 of 1 (latest)

mental meteor
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‎Game is lagging and i redownloaded the game then I received a 100 year ban
‎In game name is aD_3Ят1Иة
‎Pls point out why i got banned
‎# IM SURE IM NOT HACKER
‎Equipment: iPad 9
‎System: iPad OS 18.4.1
@true comet @sturdy geode @lyric kestrel @unborn swan @trim shell
Do dev really pay attention to game's future?
Players are screaming for sth useful. But long time no reply.
im really angry this time, i paid about 5000 dollars in it, now its all gone, i need a explain. I need to know the reason why ban me, and how anti-cheat system work.

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fringe willow
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<@&813479266460500029> it's not good

heady spade
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Sorry thats really Unfair 😔
Same problem with me.
I also have 100 year of ban unfairly due to crashes on ipad.
No one is helping out also on email automatic replies again and again

tawdry panther
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The developers are asleep
please don’t disturb them

silver bluff
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💩

nocturne helm
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We have submitted your report and are eagerly waiting the team’s response.

mental meteor
mental meteor
heady spade
heady spade
nocturne helm
heady spade
nocturne helm
mental meteor
nocturne helm
ionic ingot
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Recharge through the correct channels

mental meteor
weak panther
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@sturdy geode

open nymph
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hmm,one only observe the sinarios nd conclude anti cheat is in progress

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but the security needs to be in android,why are ios users being bullied

signal void
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from start of version 0.9.76 many legit ios device get crash and ban but they don't have any proper action, now there are more people getting it. Rather than adding new map they add new ban

silver bluff
heady spade
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@novel terrace

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Did you receive any update about this?

glass yew
# nocturne helm The entire issue has been reported.

My account was also banned on the same day—as the other pkayers, on an iOS device, and shortly after the game app crashed and relaunched it. I’ve already seen multiple similar cases of bans in a short time, so this can’t just be a coincidence.

From your reply, it seems the dev team may already be aware of this issue and is evaluating it. However, I just received a response to my earlier email inquiry, and they still insist that the player (me) cheated and violated the End User Agreement—yet no evidence was provided.

In any case, please help verify the situation and unban our accounts. Thank you very muchLVL3_Helmet

glass yew
heady spade
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@novel terrace

mental meteor
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But one thing i got really confused

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My account is banned

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How can i know my account ID

heady spade
mental meteor
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yes

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@heady spade

heady spade
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Then it's ok no need for your account ID.

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On top of this add all information because 2 days before ns chicken said this.

mental meteor
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OK

mental meteor
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<@&813479266460500029>
My account information
In Game Name: aD_3Ят1Иة
Device: iPad 9
System: iPad OS 18.4.1

mental meteor
mental meteor
mental meteor
wide skiff
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@glass yew

mental meteor
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<@&813479266460500029>
My account information
In Game Name: aD_3Яt1Иه
Device: iPad 9
System: iPad OS 18.4.1

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@sturdy geode sorry the ign wrong now it's correct

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And i dont know the ID is correct or not

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heady spade
mental meteor
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K

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Wtf?

mental meteor
heady spade
mental meteor
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I mean the information of my account i send here

mental meteor
heady spade
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Kindly don't mention them again and again. Just leave your iD here like you did it.
Wait for the official reply. I am also waiting.

mental meteor
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K

heady spade
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That message is okay but no need for that now.

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I suggest you just wait for an official reply regarding this issue.

cerulean merlin
# mental meteor <@&813479266460500029> My account information In Game Name: aD_3Яt1Иه Device: i...

Have you jailbroken your phone system or rooted it? Your device is not clean, the phone environment is abnormal, and it has been detected by the anti cheating system. Generally, cheating files need to be rooted in the phone kernel to obtain the highest permissions on the phone before they can run. Special software is used to hide the abnormal environment of the phone, so that the anti cheating system cannot detect suspicious cheating files. Generally, the game security team needs to understand, maintain, upgrade, and strengthen the anti cheating inspection ability. Nowadays, cheating players are popular using these methods to cheat. Hackers and security teams have always played cat and mouse games, attacking and defending. The current Apple system can root it, and open source websites have tutorials.HappyGuy

vestal dove
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No. Not jailbroken

cerulean merlin
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Make sure your device has no malicious files, as malicious files can sometimes cause the anti cheat system to misjudge.HappyGuy

heady spade
glass yew
# cerulean merlin Make sure your device has no malicious files, as malicious files can sometimes c...

Additionally, there's another point. I've encountered players in the game who blatantly cheat, wallhacks, aimbots, and speed hacks without even trying to hide. After reporting such players, I did quickly receive a system email stating that the account was banned. However, even for such egregious and blatant cheating, it only takes about a week before I saw the same player back in the game. Meanwhile, in this discussion channel, people are talking about 100year bans, what cosmic crime did they commit to earn a 100year ban?

cerulean merlin
glass yew
# cerulean merlin You can put yourself in other people's shoes, for example: I am a hacker player ...

I don’t care whether hackers can get unbanned by appealing, that’s for the officials to handle. In fact, Tencent, the parent company of Krafton, does a relatively better job in pubgm. What I care about is
No1, non-cheating players should be able to get unbanned through appeals.
No2, even hackers only get banned for a few weeks, while legit players falsely flagged by the system get banned for 100 years.
You can put yourself in my shoes: what kind of situation do you think deserves a century long ban, while actual hackers only get one week?

mental meteor
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@unborn swan i cant log in by google

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and the account is still banned i think

mental meteor
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do dev team have any reply?

heady spade
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@mental meteor
Anti-cheat team is investigating that issue.

vestal dove
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is taking so long...

heady spade
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Maybe one more week?

open nymph
# heady spade Yes because it's a difficult task.

theirs no playerbase wt so ever in here,second its not devs will have to extract players id from huge numbers, its their way of informing "we wont do it,stay ban". i mean its been a month now do they care abut players having false bans ? dont think so.

heady spade
vestal dove
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they will do it. lets hope and wait 🙂

heady spade
open nymph
heady spade
open nymph
heady spade
heady spade
mental meteor
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@heady spade do they give any dead line of this situation?

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My account is still locked

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@sturdy geode

heady spade
mental meteor
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i dont think so

heady spade
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Why

mental meteor
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they always push their responsibility off

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i dont know do they will do some actually move

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if they dont do any thing

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this issue really push the players off

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as for me im now playing df

heady spade
mental meteor
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i want listen them to tell me those in person

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For example, regarding their progress in handling this incident

heady spade
mental meteor
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uh

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just see will this slove or not

heady spade
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They don't share progress. Once they fix it they will tell us maybe.

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After fixing.

heady spade
snow venture
snow venture
# mental meteor My account is still locked

Although I don't know whether you have used unauthorized applications, it is common sense that only those who use unauthorized applications will be permanently suspended. Even if you have not used unauthorized applications, no matter how you appeal, it will not be revoked. I hope this situation can help you

mental meteor
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@snow venture ?

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I got unban

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Shut up stupid man

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I hate Chinese cheater

snow venture
snow venture
mental meteor
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see this

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@snow venture

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just shut up im not hacker

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see my yt channel

vestal dove
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@snow venture all our accounts have been unbanned brother. its over, all good 😄

snow venture
vestal dove
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@snow venture lol did you even read this fully? we got unbanned haha

snow venture
snow venture
# vestal dove

I did not use any unauthorized applications, and I was not aware of it, so I tried to appeal through various means, but in the end there was no reply, which means my appeal failed. This is the final result of the appeal.😭 😭 😭

Now even if the account that was wrongly judged to be permanently suspended is revoked, I don’t want to use it anymore, because this problem made me lose a lot of important things and changed my life. I feel painful and sad every day when I think about this.

I also understand that not everyone is so lucky.

mental meteor
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@vestal dove dont

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mind him

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he just nonsense

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just a idoit chinese

wooden aspen
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I got banned as well 100 year ban ios 18.5 no cheat no hack

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Nobody replying in game chat

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<@&1355924388834312264> <@&813479266460500029>

onyx spindle
wooden aspen
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Game support not replying

oak tapir
wooden aspen
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What you mean?

errant ice
# wooden aspen What you mean?

He meant did you refund any purchases in game, or

did you by any chance share you id number on internet (because people can buy nc for your account using your id and refund these NC leading to violation of ROC and ban 100 year)

wooden aspen
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No i did not request for any refund ever

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I used the NC whenever i bought

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Never shared my id with anyone or posted it on any platform

errant ice
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Ok contact him he can help you @sturdy geode

wooden aspen
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Ok thank you

mental meteor
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Just a guess cuz i msg @unborn swan for this before

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My account got unban but my friend cant

cerulean merlin
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Correct, he will reply to you if he did not use an illegal program. If he used an illegal program, he will not reply to you.

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It's really not possible. You can play other games, such as Delta Action or Peace Elite, both of which have dual data connectivity and a better gaming environment. Unlike PUBG games, which can't even do anti cheating well, they can't even stop DMA. I can understand that they can't even stop a damn memory game cheat. What kind of stupid anti cheating team is this? Moreover, they don't have a legal team to catch hackers offline.

mental meteor
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How can he know my friend is cheater or not without communicating with me?

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@cerulean merlin

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maple and me are good friends

errant ice
# mental meteor They didn't apply for unban now i think

The person that can help your friend is ns chicken. But the problem is chicken don't know English,this make communication a big struggle (which we know long time ago that he is using translation app),this is very bad look for CM of global server where most speak English
If you followed spry on Twitter you will know.
Rip nsm.
Ig you could try is translate your complain into Korean language and send it to chicken, but as spry said , chicken rarely check this discord server 😕.

mental meteor
heady spade
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@mental meteor
In this situation players have to wait. Devs or NSchicken don't take action so quickly. Like when i got an unfair ban no one was replying to me i got a reply from the official after 2 weeks. And some more players report the unfair ban. After 1 month we got unban after Anti-cheat investigating.

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Also Ns chicken is aware of these problems so when the team is ready they will inform and reply.

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And using a translator is not a big deal. LOL

errant ice
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Tbh it is a big deal as he is CM for global server. TrollDespair