Notifications

[remote veldt]

Hi mods and devs. Please can you help. Its not just me bit a few of us especially on mobile are having issues with the discord not pinging is for certain notifications.

Ive got all pingspam roles turned on and yet only some of them actually work when im pinged and others are delayed or do not work at all

Im not logged into discord anywhere else. Only my iphone. All notifs are on. mobile push delay is already set at the lowest of 1 minute but im not on my laptop anyway and furthermore i still do get pings but its all over the place. For example yesterday i got the xp potion pings all on time, and then none of dawn egg pings alerted me or showed in notifications whatsoever.

I dont know if this is a discord issue or a server issue. But please could you have a look and make sure all my roles for pingspam are fine and if theres anything else you can advise or do for us to help with this notification issue i would be grateful.

Thanks

[tight relic]

Ditto, all of the dawn shop notifications aren’t working on my ios app.

[lyric oriole]

these are not implemented yet

[lyric oriole]

are you talking about the #notifications for #ping ? not using the Magic Garden app?

[remote veldt]

yes. Like the actual discord notifications pings and pingspams. They barely ever work on mobile and ive got all the right settings turned on idk why

[lyric oriole]

this is unfortunately totally out of our control. we aren't doing anything special with these notifications... all we do is @mention them and its up to discord to do their job

this is part of the reason i've been building notifications into the iOS and Android app, Discord notifications are just too unreliable

[remote veldt]

Ah i see. Thank you anyway. Will there be in game notifs similar to pingspam like to actually wake us up😅

[tight relic]

I noticed the discord notifications go through better if there’s normal next attached to it in my experience. If that info helps any.

[solid warren]

The problem with ping spam is that humans send commands, but it is a bot (King Mod) that does the actual pinging, and in a big server too. So discord sees a bot (oh no) that is spam pinging users (oh no!!), and the mobile discord app suppresses the push notifications. From discord’s perspective, it makes sense to me. But we users don’t get any choice to turn this off, so we’re stuck with it even though we cry over all the missed pods :/

Personally, I do get push notifications for the normal shop restock pings in #ping . But in another server, I don’t even get a notification if a bot pings me as a user - not a role, just @solid warren . When a human pings me in the same channel I do get notified. So the way the “bot spam” filter is applied seems to be different for every person and server.