iPhone app discord login does not work and loops

[wild karma]

My iPhone app logged me out a couple days ago and I haven’t been able to log back in. I use discord login option. Login -> verify human button -> says to check email -> email IP verification done -> app goes back to discord login page -> try logging in -> it refreshes to discord login page again. This is the loop.

[uneven anvil]

sorry you're having issues - based on what you've described, this sounds like an issue with Discord itself not allowing you to log in, given that they keep requesting you do additional verification steps. we have no control over discord's sign in process, so you might need to contact them.

as another experiment, can you sign in in a browser on your pone? like https://magicgarden.gg?

[wild karma]

Thanks for responding. Yes I can log into discord itself on web, and i did have to remove the magic garden app from my phone to login to the gave on the website otherwise it keeps opening the app and the login fails. So the discord login only doesn’t work on the magic garden app

[uneven anvil]

i see - ok that is good to know! now that you can definitely log in via the browser, i wonder if you could try reinstalling the app and try logging back in via the App?

[wild karma]

I can try that

Maybe later lol it keeps getting stuck in this white page when I hit login with discord option

[uneven anvil]

very interesting

it looks like for whatever reason, your phone cant load discord.com from the app

that page is entirely discord's, not ours

i don't have a great explanation i'm afraid but yeah perhaps give it a try a bit later?

sorry i haven't been more helpful

[wild karma]

Thank you for helping troubleshoot! Maybe I can try turning off the phone for a bit too

[uneven anvil]

@wild karma Hey, it's been a minute. Is this still happening for you?