Hello everyone, I would like to add a ticket function to my bot, but how can I make it so that a conversation is only conducted between "Support" and the person who created the ticket??
#Ticket
dapper patrol
opaque maple
Creating threads is usually what people turn to
dapper patrol
does that also work with a channel?
opaque maple
What do you mean by work with a channel? The bot would open a temporary channel, using the threads feature of discord and pull the support staff and the command issuer into that thread
If you're asking if you can keep a secret conversation in a channel with other people then the answer is no... Or rather not in a good way. You could use commands to relay messages into the same channel using ephemeral messages.
So you could for instance do /open_ticket <write question here> and the bot would send that question in the channel but hidden using ephemeral chats, and the replies would be sent ephemerally back to the OP