#Support TheOrangeBanana01

1 messages · Page 1 of 1 (latest)

slim chasmBOT
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<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

gentle trellis
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here are 3 of the crash logs i accidently closed the last one before saving it to my desktop and not sure how to find it, all of these issues are either from essentials or skytils so yeah

solar pollenBOT
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@gentle trellis uploaded a log,

Possible Solutions:

  • If you have McAfee, you will need to whitelist Essential as McAfee is currently falsely flagging it. An email has been sent about the issue but there's been no response so it's unknown when it will be fixed

Recommendations:

  • Most of the time you don't need more than 2GB RAM allocated (maybe 3-4GB if you use skyblock mods). You may be able to reduce the amount of RAM allocated from 8G to 2G or 3G
  • The version of NEU you have is outdated (PRE26), download the latest version (PRE30.2) from their discord server.
gentle trellis
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oh

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cool

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oh wow

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its so smart

solar pollenBOT
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@gentle trellis uploaded a log,

Possible Solutions:

  • If you have McAfee, you will need to whitelist Essential as McAfee is currently falsely flagging it. An email has been sent about the issue but there's been no response so it's unknown when it will be fixed

Recommendations:

  • Most of the time you don't need more than 2GB RAM allocated (maybe 3-4GB if you use skyblock mods). You may be able to reduce the amount of RAM allocated from 8G to 2G or 3G
  • The version of NEU you have is outdated (PRE26), download the latest version (PRE30.2) from their discord server.
gentle trellis
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same thing

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ok

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just cheking

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how do i whitelist the program on McAfee?

gentle trellis
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how