#Support thatwizardguy

1 messages · Page 1 of 1 (latest)

acoustic graniteBOT
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<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

lunar umbra
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Send your logs

boreal knoll
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What's that?

acoustic graniteBOT
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Windows: Hit Windows Key + R and type in %appdata%. Open the .minecraft folder.
Mac: On the bar at the top of your screen in Finder, click Go, then click Go to Folder and type ~/Library/Application Support/Minecraft, then hit enter.
Linux: .minecraft is located in your home folder. ~/.minecraft

Open your Minecraft folder and send the file called latest or latest.log from .minecraft/logs.
https://cdn.discordapp.com/attachments/787643281147822080/873564351729127484/2021-08-07_14-51-18.mp4

lunar umbra
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Also you have an ancient NEU versikn

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And an outdated sba version

glossy valeBOT
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@boreal knoll uploaded a log,

boreal knoll
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Also can you see the logs now?

lunar umbra
lunar umbra
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As for your crashing it shows that you've relaunched

boreal knoll
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It's still crashing and I get the same message as before

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Yeah I've tried opening it like three times and it's still crashing the same way with the same message

boreal knoll
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Sorry for the ping but it's still not working

lunar umbra
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And it generated a new log

boreal knoll
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Do you need the newest log now?

lunar umbra
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If you crash again just send it here

boreal knoll
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Same message as before, I'll send the log in a second

glossy valeBOT
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@boreal knoll uploaded a log,

lunar umbra
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This doesn't really show the crash at fault

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Try deducing what mod is causing the problem by removing them one by one

boreal knoll
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Ok

lunar umbra
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I'd also suggest you update your patcher

boreal knoll
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Where can I do that

lunar umbra
leaden anvil
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ure not even using the latest version of skytils 😭 @boreal knoll