#Support Jaciekrece

1 messages · Page 1 of 1 (latest)

cold sedgeBOT
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<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

solid lynx
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ignore it

sweet seal
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Ok

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I was happening earlier, but with a different version and I was ignoring it

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The crash when trying to enter Hypixel is the main bug

cold sedgeBOT
solid lynx
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sadly on mobile rn so i cant check, but someone will

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(your log)

sweet seal
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Weird

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There's no log

solid lynx
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must be

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there always is

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u may need to refresh

sweet seal
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But also the launcher turns off by themself when MC crashes

solid lynx
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maybe u have setting on

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u have logs folder?

cold sedgeBOT
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Windows: Hit Windows Key + R and type in %appdata%. Open the .minecraft folder.
Mac: On the bar at the top of your screen in Finder, click Go, then click Go to Folder and type ~/Library/Application Support/Minecraft, then hit enter.
Linux: .minecraft is located in your home folder. ~/.minecraft

Open your Minecraft folder and send the file called latest or latest.log from .minecraft/logs.
https://cdn.discordapp.com/attachments/787643281147822080/873564351729127484/2021-08-07_14-51-18.mp4

slim schooner
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I think I might know what the issue is, but want to confirm it first ig

solid lynx
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dankers crash?

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or wut

slim schooner
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If it is caused by Skytils, the server didn't respond in 10 seconds... thing

solid lynx
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k

sweet seal
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I have the option for leaving the launcher on. and there's nothing at all (it started to happen today)

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Also, the crash code is -805306369

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But I tested with both 4G and 6G of memory and nothing changed - still MC crashes when I try to access Hypixel

slim schooner
sweet seal
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Which file has the session ID and should generally not be sent to anyone? Just curious if it aren't log files...

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Ok, so, after a PC restart, it still hangs for a while when clicking on Hypixel, but it doesn't crash.

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That means that it's probably not a Skytils issue. Thanks for support!

slim schooner
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No Problem :D

solid lynx
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some with profiles at end

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i dont remember which one