Just recently had to reinstall my OS Windows Server 2025 (aka Windows 11) and plex along with Ersatz v25.7.1-win-x64 however when I connect Ersatz to Plex and then activate 2 libraries both "TV Shows" categories Toons and Anime it is only importing what seems to be one category. No matter what I try cant get it to import everything ... movies it imports fine and those are separated into Live Action and Animated. Thanks for any help on this in advance been racking my brain trying to figure it out .
#Plex / Ersatz Import Issue
rancid ridge
tacit merlin
i would use the latest develop build from https://github.com/ErsatzTV/ErsatzTV/releases/tag/develop - it will be much faster if you remove your db again for whatever reason. i would also
- delete today's log file
- launch the develop etv
- go into etv logging settings and set default and scanning log levels both to DEBUG
- sync one library from plex and wait for it to finish, completely
- sync the second library from plex and wait for it to finish completely
- then look at the logs
rancid ridge
ok will give that a try
rancid ridge
Updated Debugged logfile this time I tried it with Live Action Shows and Toons it imported the Live Action but Toons is a no show on the list, it looks like it scanned it but didnt populate anything 
Live Action being id : 11 and Toons:16
tacit merlin
ok if everything looks like it scanned, the best thing is to
- use the tray icon to open the logs folder
- go up one to the config folder
- exit etv using the tray icon
- delete the
search-indexsubfolder inside the config folder - start etv again
- wait for it to finish rebuilding the search index. do not exit/kill etv before it finishes, or you will have to do it again
rancid ridge
ok will try that now thanks
rancid ridge
That seems to have done the trick deleting the search index , I can now see the items , I did have to do it again once I added the remaining libraries to get them to show up in TV but its all there now. Thanks sooo much this was driving me crazy