#Trying to Extract Embedded Subtitles Causes No Stream

1 messages · Page 1 of 1 (latest)

thick crest
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Currently running version 25.3.0 on Windows.

I have found that if the media I am scheduled to play has FFMPEG setting set to "Extract Embedded (Text) Subtitles" enabled, the stream will not play when the "Subtitle mode" is set to Default.

Downgraded to version 25.2.0 and subtitles work and the stream plays as expected, but I am not able to create new channels on this version. I get the following error text when trying to create a channel on this version "An error has occurred. This application my no longer respond until reloaded". Error picture attached.

Tried to cleanly delete the search-index folder location in %localappdata%\ersatztv but no change.

Tried with version 25.3.1 as well and the same issue appears. If I turn off the setting for subtitle mode, or if I disable FFMPEG from extracting the embedded subtitles, the stream will play fine on any channel. I also get an error related to not being able to open the subtitles at the location file in the cache folder, and errors initializing filters. That picture is also attached.

Current logs from last 2 days are attached.

Let me know if there is any more I can provide.

📎 ersatztv20250728.log 📎 ersatztv20250729.log ETV_Subtitle_Error.png image.png
pallid tulip
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you cannot downgrade etv like that

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the db errors are because you downgraded

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i need to make this very obvious on the docs site i guess

thick crest
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Ahhhh ok welp didn't know that was something I couldn't do. Tbh likely was on me because it's probably in the docs and I didn't see it.

pallid tulip
thick crest
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Will do Jason. Thanks for all you do. You're a busy dude.

pallid tulip
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if extracting subtitles still fails on there, i can try to troubleshoot and fix

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let me know

thick crest
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I'll let you know very soon

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Working like a charm. I should have just got the developer build like others have with other OS instead of creating this post. We are running good now