how long admin to reply me back | FACEIT | Page 1

pastel niche Jun 24, 2023, 12:28 PM

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How long does it take for the admin to reply about the submitted topic?

mellow swift Jun 24, 2023, 12:34 PM

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in a ticket?
Probably 30-40 minutes

pastel niche Jun 24, 2023, 12:34 PM

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yes

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i wait it 2-3 day

mellow swift Jun 24, 2023, 12:34 PM

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is it still open?

pastel niche Jun 24, 2023, 12:34 PM

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yes

mellow swift Jun 24, 2023, 12:35 PM

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Have you got any answers yet?

pastel niche Jun 24, 2023, 12:35 PM

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i want to ask with my friend ban for smurf

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We live in the same dormitory in Thailand

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but my friend got ban for smurf

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What can I do to get my friend unbanned?

modern iris Jun 24, 2023, 12:37 PM

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You nothing

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Your friend has o create a ticket and appeal HIS ban

mellow swift Jun 24, 2023, 12:37 PM

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If your friend got banned by mistake which has barely any chance to happen, he gotta send a ticket to support

pastel niche Jun 24, 2023, 12:38 PM

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ok i will tell my friend to send ticket.

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how long to reply back ?

modern iris Jun 24, 2023, 12:38 PM

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It may take some time, is the weekend now. If he creates a ticket today there is a chance he get answered Tomrrow/Monday

pastel niche Jun 24, 2023, 12:39 PM

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i ask some question

modern iris Jun 24, 2023, 12:41 PM

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Removing for privacy proteciton

pastel niche Jun 24, 2023, 12:41 PM

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ok

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how to send ticket

modern iris Jun 24, 2023, 12:42 PM

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Anyhow, he's banned for smurfing, he has to create a ticket which he can without logging in. He will ask all details and unban there
https://support.faceit.com/hc/en-us/requests/new

#how long admin to reply me back