#how long admin to reply me back
1 messages · Page 1 of 1 (latest)
in a ticket?
Probably 30-40 minutes
is it still open?
yes
Have you got any answers yet?
i want to ask with my friend ban for smurf
We live in the same dormitory in Thailand
but my friend got ban for smurf
What can I do to get my friend unbanned?
If your friend got banned by mistake which has barely any chance to happen, he gotta send a ticket to support
It may take some time, is the weekend now. If he creates a ticket today there is a chance he get answered Tomrrow/Monday
i ask some question
Removing for privacy proteciton
Anyhow, he's banned for smurfing, he has to create a ticket which he can without logging in. He will ask all details and unban there
https://support.faceit.com/hc/en-us/requests/new