No reply to support emails. Reinstate pro sub. Reopened account

[verbal sky]

I'm a paying customer, just paid in fact, still on 14 day trial before charges take effect.
I lost access to my old account due to password change.

I've sent 2 emails to you asking to reinstate my subscription, proof of payment was attached.

No reply, how long does it take?

Thank you

[golden tree]

You should wait for the reply before sending another email. In general tickets reply time gets reset when you send new emails.

For now we can ask @safe flower for resolution.