Black Desert online cookies problem | Black Desert NA/EU PC | Page 1

robust bronze Jul 5, 2023, 12:40 PM

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So on the main screen where you start the game I have this

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''Before you start the game'' while necessary cookies are used to provide a more streamlined experience of the website, others may be used in analyzing, improving website traffic and for marketing purposes to provide the best game experience. Find out more on Cookie usage by clicking ''Show Details''

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But all options

Only Accept Required
Choose What to Accept
Accept All
or show details

And all of that seems frozen I can't click on any of them and it's blocking the game, I can't play the game since the whole window is in the middle of the screen

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it seems I can't send a Picture in here but I can send the Picture in Dms

knotty willow Jul 5, 2023, 12:45 PM

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Accept #server-rules to post screenshots

robust bronze Jul 5, 2023, 12:45 PM

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ty

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Both NA and EU have this problem

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well I simply am unable to play the game because of this

sacred ember Jul 5, 2023, 12:54 PM

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Can you please check if you can access the normal website for the game?

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Naeu.playblackdesert.com

robust bronze Jul 5, 2023, 12:56 PM

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I can access the website I logged in

sacred ember Jul 5, 2023, 12:57 PM

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I see. Please restart the game once more

robust bronze Jul 5, 2023, 12:57 PM

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Will do

robust bronze Jul 5, 2023, 1:25 PM

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It still is a problem

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The window is still there

sacred ember Jul 5, 2023, 1:29 PM

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Ok let me see

robust bronze Jul 5, 2023, 1:55 PM

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Yeah it's kinda frustrating

robust bronze Jul 5, 2023, 3:10 PM

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Do you think reinstalling the game is an option?

robust bronze Jul 5, 2023, 3:26 PM

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Okay so I solved the problem

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It was a steam problem

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Since the window loaded in with steam

sacred ember Jul 5, 2023, 3:33 PM

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I see that’s good to hear

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PES_Blush sadly wasn’t able to do much cuz I was in work meetings all the time :(

#Black Desert online cookies problem